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Holiday Inn Express Hotel and Suites Cambridge, Cambridge, MA

Holiday Inn Express Hotel and Suites Cambridge

Star rating: 2.5 of 5
250 Monsignor O Brien Hwy
Cambridge, MA, 02141
866-539-0036
Average Rating
3.3
Recommend
78%
9 Guest Reviews

from $144.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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Review Details for Holiday Inn Express Hotel and Suites Cambridge:

  • 0% Recommend
  • 1.0 Average Rating
  • 1 Guest Reviews
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0

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All Trip Types
(9 ratings)
Average Rating 3.3 of 5
Business
(1 ratings)
Average Rating 3.0 of 5
Romance
(0 ratings)
Average Rating 0.0 of 5
Family
(1 ratings)
Average Rating 1.0 of 5
With Friends
(3 ratings)
Average Rating 4.7 of 5
All Others
(4 ratings)
Average Rating 3.0 of 5

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Not Recommended

Reviewed by a hotels.com guest from wantage on January 11, 2009 Trip Type: Family Review 1 of 1
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Horrible Service and Rooms

There were so many problems with this hotel, the thermostat didn't work properly so we were freezing and sweating all throughout the night. The refrigerator was old and made very loud grinding sounds throughout the evening, and the sink would not plug which made it hard for my boyfriend to shave. We informed the man at the desk about these problems and he said we would get some money back and to call the store manager. The following Monday we called her and she said there were no problems with the room (even though these things happened over the course of a night not instantly). The man behind the desk agreed about the problems. In the end, we didn't get the refund that we were entitled to. If I were you I would never stay at this hotel. The staff is rude and the rooms are sub par. In addititon, they charge the same prices as the hotels in Downtown Boston, and their location is not even in walking distance. Save your money, stay farther out.

 
 
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