Holiday Inn Express Hotel and Suites Cambridge
- Recomendable
- 78%
desde US$144.00
Tarifa promedio más baja por noche
Tarifa disponible a partir del sábado, dic 5
Detalle de reseñas para Holiday Inn Express Hotel and Suites Cambridge:
- 75% Recomendable
- 3.0 Calificación promedio
- 4 Reseñas de los huéspedes
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No Recomendado
Tipo de viaje: Special Event Reseña 1 de 4Going Downhill
I have stayed at many Holiday Inn Express Hotels and they have always been good in the past. So I was very surprised to find that the HIE Cambridge was so awful. The owners are clearly letting it go downhill and are not managing it effectively. Specifically: 1. Two light bulbs were out when we arrived to a two night stay. The desk said sorry, they don't have any bulbs to provide. The next day another complaint brought light. 2. The only public bathroom did not have toilet paper, soap or hand towels. I brought this to the attention of the manager. The next day the bathroom still had not been cleaned. It makes one wonder where the hotel employees who make the breakfast wash their hands? 3. We ran out of soap in our room. The response from hotel management, "We had some Thursday but it has all been stolen". 4. No one was authorized to make good on their "Service Guarantee". Messages to the General Manager has gone unanswered.
Recomendable
Tipo de viaje: Not Provided Reseña 2 de 4Book a Holiday Inn, Expect a Holiday Inn
No surprises. No complaints. It served its purpose. It is what it is: A Holiday Inn.
Recomendable
Tipo de viaje: Rest and Recreation Reseña 3 de 4Great for the money
Free parking, good breakfast, great location. Right down the street from the T. The only issue we had with the comfort of the room was that the heat didn't work. We didn't notice until we got back from the bruins game and it was late. When we called the front desk they offered to have someone come up and fix it but at that point we were so tired from the game. So instead opted to have more blankets, which worked out fine. Would still recommend.
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