Best Western Tuscan Inn Fisherman's Wharf-Kimpton Operated

Great hotel

We had a great time. We were out busy with the tourist stuff, so we didn't really spend much time in the room, but it was close to everything within walking distance so that was great.

Great location! Drug, grocery, and Starbucks very close by.

From the time that we arrives, the staff was very friendly and helpful. I was very comfortable parking my car with the valet service overnight. We are already planning out next trip.

Guest did not leave a comment.

Rude Staff...items missing from my room

When we checked into the Hotel, we were given a 'double' room instead of the King we had booked for our romantic weekend. When confronted about the 'mistake' on their part we were told that we were wrong, until we showed the girl at the front desk our print off from Hotels.com. Instead of apologizing and correcting the issue, we were told that nothing could be done until the next day. Not even a smile was sent our way. The Tuscan staff moved our packed luggage into the new room, and my husband and I discovered that both of our phone chargers were missing. When we approached the Manager about this, we were accused of not packing them to begin with. Finally, we were told that the Manager would run out and purchase our charges that day and overnight them to our home. None of this was done, and now we are forced to go and purchase them ourselves. Nothing has been done to correct our issues while staying at the Tuscan. This experience has left a very poor taste in our mouths, and we will definitely never stay there again. I will also make it a point to never recommend this hotel to any of my friends or family that travel to San Francisco in the future.

It was ok

Be ready for traffic noise, Walgreens and Safeway next door, within walking distance to almost everything.

Great Hotel

The hotel was easy walking distance to Fisherman's Wharf. It was extremely clean and comfortable. The service was outstanding. Grocery store within walking distance for snacks. We would definitely return!

Perfect Location...Great Deal!

walking distance to fisherman's warf (only 2 blocks away)and 2 blocks from the streetcar turn around. great breakfast food across the street. Highly recommend! Don't expectd a big room,but it is clean and updated and plenty of room for 2.

Guest did not leave a comment.

Mediocre Hotel, A Bit Overpriced

This hotel was ok, but for the price we paid, it was mediocre with small rooms, loud A/C and expensive parking. The restaurant attached was very good though, but that was the only highlight.

Great Hotel

Really enjoyed the stay, especially getting together with other guests in the lobby. If you stay here ask for room away from the street. The outside traffic is pretty loud, otherwise no complaints!

Room size

The room was too small. Couldn't walk behind the bed if the dresser drawer was open. The bathroom was big, almost as large and the room. Paying for nighly parking was very expensive. Location of the hotel was great.

Good location, Bad room

The location was good, the room was pretty bad. While I did not expect a view, I did expect a window in the room that at least looked out onto the street or something, instead it was kind of a basement type room with a tiny window that looked into a tiny cemented in area. Made the small room even feel smaller. I would stay somewhere else next time.

Outstandng

We arrivied on the amtrack, and were a little disappointed about not being able to check in earlier then 3:pm. I was surprised that the hotel did not provide shuttle service to the amtrak train pickup at pier 39. We had to pay a taxi. Being seniors and not able to walk was very hard.

Perfect location for Fisherman's Wharf

Highly recommend Best Western Tuscan Inn as a "home base" when exploring the "City."