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Kyoto Grand Hotel and Gardens, Los Angeles, CA

Kyoto Grand Hotel and Gardens

Star rating: 3.5 of 5
120 S Los Angeles Street
Los Angeles, CA, 90012
866-539-0036
Average Rating
3.9
Recommend
82%
459 Guest Reviews

from $119.00

Lowest avg. nightly rate

This rate first available on Tuesday, Nov 24

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Review Details for Kyoto Grand Hotel and Gardens:

  • 85% Recommend
  • 4.2 Average Rating
  • 59 Guest Reviews
Hotel Service
4.2
Hotel Condition
4.4
Room Comfort
4.4
Room Cleanliness
4.5

Nothing is more important than the opinions of our guests.

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All Trip Types
(459 ratings)
Average Rating 3.9 of 5
Business
(114 ratings)
Average Rating 4.1 of 5
Romance
(59 ratings)
Average Rating 4.2 of 5
Family
(43 ratings)
Average Rating 3.9 of 5
With Friends
(54 ratings)
Average Rating 3.7 of 5
All Others
(189 ratings)
Average Rating 3.8 of 5

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Trip Type: Romance Review 1 of 59
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Romance Review 2 of 59
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Romance Review 3 of 59
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Romance Review 4 of 59
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Romance Review 5 of 59
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
3.0
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Yes (1)
No (0)
Nice, but could use some work

The hotel itself was beautiful, had a very upscale feel to it that made me feel as if it was the wrong hotel at first. The staff did there job well , not very personal but you could tell they were busy. The furniture in the room was very elegant and the beds were outstanding. Only issues we had were the $24 parking, the mold in every corner of the bathroom, and the fact that the water lines on our sink were crossed. (the one said cold but was actually hot, and vice-versa) Overall we were pleased, nice views, great location to visit Little Tokyo, and be sure to check out the rooftop garden!

 

Not Recommended

Trip Type: Romance Review 6 of 59
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (1)
No (0)
Standard Hotel (Not Japanese)

Over all the stay was good and the hotel was decent. The lobby is beautiful but it does not depict the hotel as a whole. I was told the room I chose was newly remodeled. If that was the case the hotel needs to hire a new contractor. The bed was comfortable but besides that the room felt old and dingy. Not a bad price for the area.

 

Not Recommended

Trip Type: Romance Review 7 of 59
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Romance Review 8 of 59
Overall Rating
4.0
Hotel Service
2.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Hotel wa great but...

our front desk agent, Manolo, was a bit rude and didn't seem to notice how rude he was. We waited for like 10 minutes while he "looked" for our reservation and never apologized for the wait time.

 
Trip Type: Romance Review 9 of 59
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Romance Review 10 of 59
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Worth a lot more than the price charged!

Our stay at the Kyoto Grand was grand! Check-in was prompt and efficient, the room was beautifully furnished and spacious (with a view of the skyline, no less) and breakfast in the Azalea restaurant was a bargain. The only things needing improvement are the elevators (long waits) and garage (way over maximum capacity led, again, to long waits) and irregular bar hours. Overall, however, this property is well worth a stay. I don't think you'll be disappointed.

 
Trip Type: Romance Review 11 of 59
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Romance Review 12 of 59
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
2.0
Room Cleanliness
4.0
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Yes (1)
No (0)
ok hotel

This hotel was just ok the bed was very hard, the restaurants high priced and if I new that I had to pay 30 dollars to park my car I might have made other arrangements

 
Trip Type: Romance Review 13 of 59
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Great Room

Walking into the hotel we would have expected to pay more than what we actually did. We got great quality for a great price. The only thing that caught us off guard was the $30/day valet parking. We didn't realize until later that they did have self-parking (in and out service) available until the next day for $24/day. Service was great though and we really enjoyed our stay.

 
Trip Type: Romance Review 14 of 59
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Great Deal for the Money

The room was one of the more comfortable and well-furnished rooms we have stayed at and at the price, it was well worth it. It is also convenient to the Nokia theatre/Staples Center, where we needed to be. They also have a great sushi restaurant, Thousand Cranes. The sashimi is great, but so is the steak! So well-cooked! A little pricey, but decent for a nice dinner. They also have a very cute garden. Great spot for singles and couples.

 
Trip Type: Romance Review 15 of 59
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
 
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