Aston Waikiki Beach Hotel

good value well positioned hotel

breakfast is too early too busy and poor value but otherwise a good hotel atthe price

A very good room for the money

I debated a number of hotels based on their reviews and booked the Aston Waikiki Beach hotel mostly on location. There were a number of 'blah' reviews but I found none of the issues other people had. The elevator was fine. It is a high tech version where the cabs stop on only certain floors. This is a really great system so that if you are on the 22nd floor you don't have to stop at every floor on the way down or up. The breakfast was a packaged deal. No better or worse than the airline. At least it is 'included' in the price. The staff is outstanding. We had a room right behind the elevator shaft that we would not accept and were moved promptly. The room had one engineering issue that was fixed within half an hour of calling it in. The room was very clean and of a good size. Most of my hotel stays are in New York so this was a palace sized room compared to there. I overheard other people complaining about some things in their room creeking and about the 'confusing' elevator. Did you get more than 400 on your SAT? You can figure out the elevator. This is also the tropics. Things get wet here and start to rust. The one thing that bothered me was the nickel and dime taking of the hotel. For example, it is $3.00 plus tax to use the safe in the room. $2.00 to get something warm at breakfast. $2.00 deposit for a room key. I expect to pay for the internet - a bargin at $10.00 a day and parking, $27/day with in and out. I started by saying this hotel has location and it does. It is an easy out of town to H1. The tiki bar downstairs is great for cocktails and music. I will have no problem staying here again on my next visit.

singer and elevator

the room was comfortable. the bed was very comfortable. the elevators were terrible. they kept breaking down, and they have a system where you slide your key and they system tells you what elevator to use, a b c d e or f. but as i said the system kept breaking down and people had to use the stairs, which defys the system because anyone off the street can use the stairs to get to whatever floor they want. the other terrible thing is that they have a guy singing in the morning, and if your room is anywhere near the pool it will wake you up. he starts ant 7:30 am. the staff are nice and the room was comfortable and clean. would reccomend if it were not for the am singer and the elevators

Great room for the money

The elevators were awful. It took forever to get down especially in the morning for the breakfast rush. Keep your tennis shoes handy its easier to take the stairs. Great for security I suppose. The staff is very friendly and helpful. Great location especially for nightlife.

Beach across the street was perfect and convenient!

A clean crib was provided for my baby.

Conveniently located

We only stayed 1 night here on our return from another island. I did prefer this hotel over the last one we stayed at in Waikiki. The elevator system was totally inconvenient but I understand they are in the process of a major renovation of the system. Once this is finished, I think it would be fine. We got the package that includes breakfast but you can find breakfast for much cheaper within walking distance. Plus they use a lot of containers which creates a lot of waste.

Guest did not leave a comment.

Great room for the money

Rooms were very comfortable and all with a partial ocean view from outside patio.) (Unless you book the full ocean view rooms). Check in was a bit combersome, due the fact that the front desk is on the second floor above the parking area. Also, it took some getting used to the high tech elevator system which uses a scanner & I.D. card to activate which elevator is going to your floor. Overall, it was a good experience with the hotel.

Good Hotel

Good location. The breakfast was a little iffy. Every thing was packaged. Beach was Great. Good snorkeling right out front. We had a partial ocean view which was great.

needs improvement

very convinient but very lausy

Don't drive if you are staying here!

The hotel is beautiful and very well decorated. It almost sells itself--ALMOST! Then you meet the staff and the lack of customer service. One major problem with this hotel is that the the bell staff and valet staff play double duty. This causes MAJOR backups in the garage. On a routine basis I would call from my room 10-15 minutes before going to the valet to get my car only to still have to wait an additional 40-50 minutes for my car to pull up. ALMOST AN HOUR WAIT WAS THE NORM! This is not good if you have appointments to make certain attractions on the island. Also, if you like being called "Bra" instead of "Mr. Such and Such" you will be at home. The front desk is equally as poor with customer service and was very unaccommodating. I was in town for a triathlon and had a $7000 bike that I wanted to store in a secure location. The lady behind the counter informed me that bikes were not allowed on the property and that I had to park it on the street. Calling all bikers! Does this appeal to you and your race needs? I think not. Later after talking with the hotel manager arrangements were made to keep it behind in the office (where it was maladjusted after being tuned for the race!) The maid service...well if they get to your room by 3pm you should feel fortunate. Honestly it is a crying shame, because this property is beautiful and in a perfect location on Waikiki, but the staff kills this place. Don't stay here.

Right on the money

I was very pleased with the accomodations. The hotel is at the end of the strip. The staff was friendly and helpful.

Great Location, Helpful Staff

We only stayed one night. The desk clerk changed our "standard room" which would have been on the 4th floor and put us on the 18th floor. We had a fantastic view of Waikiki and the ocean. We visited the Honolulu Zoo which was in walking distance from the hotel. We were in walking distasnce of the International Marketplace as well as other beautiful sights along the avenue. We found no problems with the hotel, staff or our room. I would certainly recommend this hotel to others.

Some Good, Some Bad

The location is very convenient being across the street from the beach and also had a great view of the beach. However, the elevators were very slow and would stop on random floors without the button being pressed. What made it worse was the elevators and hallways were not air conditioned.