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Sheraton Kauai Resort, Koloa, HI

Sheraton Kauai Resort

Star rating: 3.5 of 5
2440 Hoonani Rd
Koloa, HI, 96756
866-539-0036
Average Rating
4.0
Recommend
93%
28 Guest Reviews

from $169.00

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This rate first available on Wednesday, Nov 25

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Review Details for Sheraton Kauai Resort:

  • 86% Recommend
  • 3.7 Average Rating
  • 7 Guest Reviews
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.1

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All Trip Types
(28 ratings)
Average Rating 4.0 of 5
Business
(1 ratings)
Average Rating 5.0 of 5
Romance
(7 ratings)
Average Rating 4.4 of 5
Family
(7 ratings)
Average Rating 3.7 of 5
With Friends
(6 ratings)
Average Rating 3.8 of 5
All Others
(7 ratings)
Average Rating 3.8 of 5

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Recommended

Reviewed by a hotels.com guest on October 28, 2009 Trip Type: Family Review 1 of 7
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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A Room with a View

We spent more for a room with an oceanview and more space on the balcony. Well worth the extra dollars! I loved sitting on the balcony watching and listening to the waves!

 

Recommended

Reviewed by a hotels.com guest on August 3, 2009 Trip Type: Family Review 2 of 7
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on July 3, 2009 Trip Type: Family Review 3 of 7
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Nice Location; Room OK

The location and beach were great. Our room seemed dated - very small and cracks in the bathroom tile. However, it was clean.

 

Recommended

Reviewed by mike n on September 20, 2008 Trip Type: Family Review 4 of 7
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (2)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on June 14, 2008 Trip Type: Family Review 5 of 7
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (2)
No (0)
Great for kids

The kids had a great time at their pool with the water slide. The view was wonderful from the pool also. The only down side was the construction going on outside of the hotel. We couldn't hear it, but it made it difficult getting in or out of the hotel.

 

Not Recommended

Reviewed by Paige from Seattle, WA on November 14, 2007 Trip Type: Family Review 6 of 7
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
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Yes (4)
No (0)
Horrible hotel, poor customer service, terrible experience

We did not encounter a single person at the hotel with good customer service skills. We were charged $50 extra due to another family member staying in our room and $15 for a resort fee even though the ammenties that were provided by the resort fee weren't available the evening we stayed there. The "courtesy room" which was to be available for us to shower in before our evening flight was not cleaned between other clients. A maid barged into our room at 8 AM after a single knock at the door. There are much better and more cost effective options in the Poipu area. We will not return to the Sheraton again.

 

Recommended

Reviewed by a hotels.com guest on April 7, 2007 Trip Type: Family Review 7 of 7
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (1)

Guest did not leave a comment.

 
 
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