Aston Kauai Beach at Makaiwa

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Misrepresentation

The oceanfront room sold was not in fact an oceanfront room but was an oceanview room. Deceptive advertising

Great Location

The hotel is great for a short stay. does not have much of a balcony, room is dark but clean and a good size. The beach area is beautiful but you can not swim there. You can walk to rent a bike and go on a great bike trail along the beach.

Great Value/Great Service/Great Hotel!

For an Ocean Front View along with the spaciaous room (high ceiling on 4th floor!) and friendly staff, it was great! Stayed 4 nights and we're treated very warmly! With the Luau set to open in October 2009, we're ready to go back before the year end!

Good hotel but could use some updating

We had 2 different rooms in this resort because the first room had a damp smell to it, but the second room was great! The hotel service was VERY good. We had to check out at noon but our flight off the island wasn't until 4 pm so the hotel offerred us a free "hospitality room" to shower in before getting on our flight. This allowed us to go snorkling one more time before flying home.

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Great hotel!

We thoroughly enjoyed our stay at Aston Kauai Beach at Makaiwa. The hotel staff was very helpful and friendly. Our room was super clean and the decor was really nice. The beach views are killer, but the actual beach is so-so. There are ,lots of rocks but it's a quick drive to some of the nicer, larger beaches nearby. The location is great. Close to lots of restaurants, stores and shops. I would definitely stay here again!

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We loved it

For what we paid for this hotel I couldn't be more impressed. The staff was nice the hotel was beautiful. I love the no smoking part about this hotel. All the rooms were lovely.

Great hotel for good price, but beware of "resort fee"

Everything was at or above my expectations. The staff are very friendly, the views are great, and the room was very clean and nice. My only complaint is the $12 per day "resort fee", which was not mentioned in the advertised room price, and got added on top of everything when I checked in. This was mighty annoying. The resort fee is supposed to cover parking and internet, but in reality just appears to be a ruse to get you to pay a little more than you wanted to.

This hotel sucks

customer service really bad...

Excellent location!

If you are looking for a good place to stay in Kauai, this is it! Centrally located and minutes from a great beach that is ideal for snorkelling and other water activities.

Bit of an identity Crisis on a Rocky Beach

Aston or Resort Quest - nobody seemed to know for sure. The VERY lean running staff of the hotel were pleasant and helpful, but in short supply. There was an add-on "resort fee" that we learned had to pay on top of our hotels.com rate upon arrival for valet parking - but the one valet was never there and the wait for cars was so long we immediately gave over to self-parking. Again, not the fault of the very friendly staff. The room was under-lit and a bit gloomy after 10:00am when the sun was higher in the sky. One light bulb was out and one shade was missing entirely - a bit odd. The hotel itself was a moderate size and located well for access to both ends of the island, but we weren't excited by any food or activities within 20 minutes either direction. The only hotel food we ate was a very bad pesto pizza I had to pick up at he bar (no room service). Still - our deluxe oceanfront room was within 100 feet of the ocean, large, and had a working fridge. If we hadn't moved on to another hotel later in the week, we would probably have been fairly happy atwith this room. Sadly, after we went north, it was quickly forgotten. Note on locale: After being on the island, the east shore is probably the least desirable place to stay. The beaches are not swimmable and have no snorkeling at all. Bike path is good for about 30 minutes of riding only - don't rent for a full day!