Crowne Plaza Cleveland City Centre

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"Please read my review!!"

I should have read everyone elses review because of course I wasnt warned while looking at their site that their was a price to park at their hotel. When we got into the room I noticed a spoon with what looked like a days old spoonful of chocolate. We had a small problem with the heat but the second night it worked alot better. These were all little things but it didnt ruin my stay. The view from our room and the surrounding area made it all worth while.

great hotel

great place to stay.... walking diastance to the indians game!!!! absolutely gorgeous view of the lake!

Outstanding

A Beautiful Hotel!

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Goodbye Clevelane

We stopped here for a night on a drive back to Chicago from New York. The plan was to get in late, crash, and check out the Rock and Roll Hall of Fame in the morning. We found the room listed for a reasonable price for a king suite and booked it. We give this property mixed reviews. There were a few things we liked about it, but a few things that needed work. First of all, we booked what was listed as a “Lakeview suite.” Upon checking in we discovered it had no view of the lake. We were not tremendously disappointed, as a view of Lake Erie isn’t exactly the same as an oceanfront view at the Westin Maui. Still, they had advertised a view and we did not have one. I asked them to change our room at the front desk to a room with a view and was informed that they didn’t have any more king suites available on higher floors – the floors that actually had views. I asked why WE didn’t have a king suite with a view, as our reservation indicated. The friendly woman apologized and said that all rooms on that side of the building are called “lakeview,” even though the ones on the lower floors don’t have a view of the lake. So, technically, we were in a “lakeview” room…even if technically we had no view of the lake. Go figure that one out. The hotel also had a pretty bad funk, from the moment we stepped off the garage elevator, down the hallways, and right up to our room, where, thankfully, the funk ended. The room itself smelled fresh and was exceedingly large. It was actually more space than we ever would have needed…and almost seemed a waste of space considering the lack of furnishings. The king size bed was nice, and comfortable. We enjoyed a simple breakfast buffet at Pimento’s as part of our stay, but were only given two breakfast discount coupons with our stay…even though there were three of us in the room. “Sorry, sir, we can only give out two per room.” Free wireless access was a big plus considering how so many properties gouge their guests with exorbitant access f

Good Value

The hotel is 3 blocks from the Rock and Roll Hall of Fame. Clean rooms. Very friendly staff who are eager to please. I will definitely stay here again.

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a little pricy, but overall a nice place to stay.

The hotel was nice, a little pricy for just 2 days but our room was very clean and comfortable. We had an abundance of pillows on the very comfy bed. When checking in I mentioned we were in town to see the Detroit tiger/Indians game for our anniversary and the desk clerk gave us free breakfast. Surrounding area has lots of bars/restaurants within walking distance as is the stadium. the only problem we encountered were the elevators. Our room was on the 20th floor and after a game you can have a lengthy wait and when checking out on a sunday, but we would definately stay here again.

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Close to Sports Venues

Great location if you are going to see the Browns, Cavs or Indians - the heat didn't work in our room - not a big deal was just a little cool and we were only staying one night so not worth trying to change rooms - room was clean and bed was comfortable. Staff was very friendly -

Not too shabby

Room was nice price was good except no free breakfast so ordered room service which was supposed to take 30 min but took hour instead so need to improve that

Pleasant experience

Super nice staff, great location and clean comfortable room. What else could you want?