Hotel Du Fort

Wonderful Hotel

I was very impressed with the hotel staff. Everyone--including the maids etc--were bi-linguial, very friendly, and so willing to be helpful. There were restaurants close by & markets as well. The underground parking at the hotel was well worth every dollar since parking on the street in the city is difficult. I would definitely consider this hotel again.

Outstanding staff

Handy location and super staff, always extending themselves for their guests.

Extremely Helpful Staff

My 14 yr. old daughter & I stayed at Hotel Du Fort for 4 days & 3 nights in the summer of 2009. After extensive research on the internet, this one seemed to have everything I was looking for. The location was about 6 blocks away from Crescent St. were there are lots of places to eat. Also the main shopping street, Ste-Catherine Street, met our hotel street. The rooms were extremely clean as well as the bathroom. We were on the 15th floor and had a fantastic view of the city! They had a summer sale going on, so we got our room at a reduced rate! The beds were comfy and we had a sitting area with a table & 2 chairs. There was also a small kitchenette in a closet with a microwave, sink, small fridge too. There was also a vanity table with a light up mirror! **The only thing I advise is: call the hotel in advance and ask about their wifi policy. We were told that every room is wifi capable, but when we got there we had to pay ten dollars per 24 hrs. of wifi service** That's the only thing that I was not pleased about, because most hotels these days offer Free wifi. But overall, we had a wonderful stay and the front desk staff was very helpful and polite and called me a cab when I was leaving. I would definitely stay there again!

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Excellent hotel

The Hotel du Fort is clean, comfortable, and convenient to many Montreal attractions. The desk staff is pleasant and competent. English-speaking guests may wish to know that the hotel is just down the street from the AMC Forum, Montreal's largest English-language movie theater. The hotel is also convenient to the museums and boutiques on Sherbrooke, and is close to Concordia University and not far from McGill. A good, reasonably priced bet.

Terrible Service

First off, I was as satisfied as should be expected with nearly every part of my experience with Hotel du Fort, except the treatment of me and my friends by the staff members. By all means, stay here if you enjoy being treated like dirt for being an American. Upon arriving at the hotel, there was a problem with my reservation, and I was made to sit in the lobby for approximately twenty minutes while they "corrected" the problem, an excessive amount of time considering there were rooms available. On four occasions, housekeeping and other staff members simply walked into our room without knocking, and accused us of things we did not do and threatened to charge us extra for messes that are to be expected when four people share a hotel room, and that did not involve anything extra than vacuuming the floor, something which I would assume they would do anyway. Some crumbs had merely fallen on the floor and needed to be vacuumed up, something that probably took her five seconds in all. My friends and I even cleaned up the room ourselves before they came in to make their job easier. All in all, I was baffled by the rude behavior, especially when the cleaning woman and her supervisor burst into our room and talked down to us so condescendingly. Basically, I would never recommend Hotel du Fort to anyone, and I certainly would never stay there again, and I sincerely hope that this review helps someone avoid this extremely rude hotel.

Great Value Great service

I grew up in this city and know it well but have never had to stay in a hotel before. I would stay at Hotel du Fort again. The location is convenient (near metro stations and bus lines as well as shops and dining), inexpensive, clean, quiet and we appreciated the service of the staff. We stayed four nights and were surprised by the attentiveness and professionalism of the lobby staff consdiering the cost of the room (very inexpensive) The room was clean and although the hotel is steps away from Montreal's busier main drag, we never heard noise from the outside. The only irritation we experienced was a nonfunctioning bathroom outlet and a blurry screen on the TV. Overall, I would recommend this place to anyone.

Close to Cresent Street --- The Party Strip!

Good hotel for the money. Got the executive suite, and it was huge! The daytime front desk guy, Eddie, was a huge help. The only down side... the pull out couch in the room didnt work, and there was an egg shell under the couch. Otherwise... it was a great hotel.

Great for the money

This is hotel is conveniently located atthe edge of Downtown Montreal. However, I would like better had the price include parking since Parking outside is virtually not an option. Internet is not free

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Better location, please

This hotel was satisfactory, however, the location was not. It was in a shadier area of downtown Montreal, with a vocational school right next door to it. I did not feel particularly comfortable staying there.

Poor customer service

The hotel has two elevators used both by clients and the service staff. For four days in a row one of the elevators was out of order contributing to sometimes 4-5 min long waits. Worse, there was no notice apologizing and explaining the situation. One can feel that the staff does not have experience with customer service.