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Holiday Inn Express Boston, Boston, MA

Holiday Inn Express Boston

Star rating: 2.5 of 5
69 Boston St
Boston, MA, 02125
866-539-0036
Average Rating
4.2
Recommend
87%
31 Guest Reviews

from $128.00

Lowest avg. nightly rate

This rate first available on Monday, Jun 15

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Review Details for Holiday Inn Express Boston:

  • 80% Recommend
  • 4.1 Average Rating
  • 10 Guest Reviews
Hotel Service
4.3
Hotel Condition
4.3
Room Comfort
4.0
Room Cleanliness
4.3

Nothing is more important than the opinions of our guests.

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All Trip Types
(31 ratings)
Average Rating 4.2 of 5
Business
(6 ratings)
Average Rating 3.7 of 5
Romance
(1 ratings)
Average Rating 5.0 of 5
Family
(9 ratings)
Average Rating 4.2 of 5
With Friends
(5 ratings)
Average Rating 4.8 of 5
All Others
(10 ratings)
Average Rating 4.1 of 5

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Not Recommended

Trip Type: Overnight Stay Review 1 of 10
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
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Boston in October

The hotel was in a part of town that was hard to get to, had terrible roads, and looked like an industrial park on its way to oblivion. The welcome from the desk clerk was lukewarm. There was mold in the shower. I'd rather have paid a few dollars more and stayed in a nicer place. My whole family stayed here before a cruise the next day...a total of 8 people.

 
Trip Type: Not Provided Review 2 of 10
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Great room for the money

Very nice hotel with kind and helpful staff. Thanx, Gina!

 
Trip Type: Special Event Review 3 of 10
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 4 of 10
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Needs Improvement

Nice hotel, friendly personnel. But why would you have to ask for a phone tu be turned on in the room? If you're checked in to a certain room shouldn't the phone be on automatically? I think so!

 
Trip Type: Special Event Review 5 of 10
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 6 of 10
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Very Nice!

The staff was very helpful. There was an issue with the reservation and they were very accomodating and resolved the situation. The rooms, although small, were clean and had everthing we needed. We were even able to obtain a cork screw to open a bottle of wine. The free continental breakfast was wonderful. I only wish we know how good it was from day one. We loved the location because we could walk to the T-stop (subway) in about 10 minutes. Parking is free - a big plus in Boston! Definitely will stay there again.

 

Not Recommended

Trip Type: Special Event Review 7 of 10
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Not convenient, poor neighborhood

The hotel bathroom was unusually small and neighboring guests were very LOUD. The walk to the metro (T) was only about 5 minutes, but the surrounding area is very run down. I would not walk outside the hotel past dark.

 
Trip Type: Special Event Review 8 of 10
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Excellent Stay

My wife and I really enjoyed our stay at this hotel. The staff was excellent and very knowledgeable and helpful. We enjoyed it so much I'm planning on booking this same hotel hopefully in July if they have availability. I go to Boston 6 or 7 times a year and I know I have the hotel I want to stay with on my visits.

 
Trip Type: Overnight Stay Review 9 of 10
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Great room for the money

The fresh cookies at 6pm was a nice touch and the service was excellent. As soon as I walked in the door they were waiting for me.

 
Trip Type: Overnight Stay Review 10 of 10
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Excellant Customer Service

The room was great and the staff very friendly and courteous. On my next trip to Boston I will be staying at the Holiday Inn Express Boston!

 
 
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