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Knights Inn at Lackland AFB, San Antonio, TX

Knights Inn at Lackland AFB

Star rating: 1.5 of 5
6735 Hwy 90 W
San Antonio, TX, 78227
866-539-0036
Average Rating
2.0
Recommend
9%
22 Guest Reviews

from $36.00

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This rate first available on Monday, Nov 30

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Review Details for Knights Inn at Lackland AFB:

  • 0% Recommend
  • 1.9 Average Rating
  • 10 Guest Reviews
Hotel Service
1.9
Hotel Condition
1.8
Room Comfort
1.9
Room Cleanliness
1.8

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All Trip Types
(22 ratings)
Average Rating 2.0 of 5
Business
(0 ratings)
Average Rating 0.0 of 5
Romance
(1 ratings)
Average Rating 3.0 of 5
Family
(11 ratings)
Average Rating 2.0 of 5
With Friends
(0 ratings)
Average Rating 0.0 of 5
All Others
(10 ratings)
Average Rating 1.9 of 5

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Not Recommended

Reviewed by a hotels.com guest on October 29, 2009 Trip Type: Special Event Review 1 of 10
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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worst hotel at lackland AFB

Needs to be shutdown for reservation.

 

Not Recommended

Reviewed by a hotels.com guest on August 3, 2008 Trip Type: Not Provided Review 2 of 10
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
3.0
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Yes (1)
No (0)
bad services

This hotel was the worst i've stayed in yet. I do not recommend this hotel to anyone I know. There was ants in our beds. The light fixtures were loose or broken. The service was bad. Asking the hotel employee for directions was a bad idea. They didn't even have our information right. We said two adults and two children. They didn't even have info about the children. When we asked for a refund the man cursed us out. We were followed to our room by someone from the front office and waited for us to get off and get in our hotel. The air con. did not work. The man even told us that their were cameras. I don't think he meant for our protection. We felt very uncormfortable changing, showering and sleeping. There are way better places for these ridiculous prices.

 

Not Recommended

Reviewed by a hotels.com guest on April 20, 2008 Trip Type: Not Provided Review 3 of 10
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (3)
No (0)
Run for the Hills!!!

This hotel is filthy. We booked at this hotel as a last minute reservation. This was the only hotel in San. Ant. that had two adjacent rooms that we needed for a large family. Neither shower worked, the shower curtain rod itself was torn from the wall, dead bugs, no AC and a manager who had to make change out of his own pocket. This place is a disgrace.

 

Not Recommended

Reviewed by a hotels.com guest on February 27, 2008 Trip Type: Not Provided Review 4 of 10
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
2.0
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Yes (1)
No (0)
Needs Improvement

Hotel was a bit run down and obviously very understaffed. The same man was working each time we went in..wearing rumpled clothing and looking dead on his feet. The room was ok, but the tub didn't seal and the bathroom floor never really looked like it was swept. We were constantly having to ask for towels, in fact, two of the four nights we were there, they forgot to put towels in the room at all. The motel WAS very close to where we needed to stay.

 

Not Recommended

Reviewed by a hotels.com guest on November 28, 2007 Trip Type: Special Event Review 5 of 10
Overall Rating
4.0
Hotel Service
2.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (1)
No (0)
okay room for the money

the room was clean but the neighborhood was not a real safe one at night. the contin ental breakfast was horrible, only cold cereal, and juice and they did not open when they were suppose to.

 

Not Recommended

Reviewed by a hotels.com guest on October 27, 2007 Trip Type: Special Event Review 6 of 10
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (2)
No (0)
Stay Away

Room was not serviced (not cleaned, beds not made). Maintenance nightmare - Toiler not attached to the floor, faucet broken, holes completely through the bathroom walls. Office was still locked at 7AM and delayed departure. Continental breakfast consisted of stale cereal, warm milk, and OJ - that's it. Stayed two nights - both nights domestic disturbances (loud yelling in the hallway,threats made) broke out at 2 AM, lasted at least an hour, and hotel management did nothing to break it up.

 

Not Recommended

Reviewed by a hotels.com guest from cincinnati, ohio on August 17, 2007 Trip Type: Special Event Review 7 of 10
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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bad place to stay

my room and my daughter's room had mold and a moldy smell... the staff running the hotel seemed confused... I was first given a key to a room that was already occupied

 

Not Recommended

Reviewed by AFmom from Kansas on July 30, 2007 Trip Type: Special Event Review 8 of 10
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (1)
No (0)
needs improvement

When we first arrived, clerk on duty knew little english. First room we were in was wet from faulty refrigerator and contained insects. Bed linens had musty smell. We asked for another room and had trouble with keys working.

 

Not Recommended

Reviewed by Gei from Montgomery,tx on July 21, 2007 Trip Type: Not Provided Review 9 of 10
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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No (0)
needs improvement

needs Inprovement. carpet needed to be replace,door need replacement,bathroom.

 

Not Recommended

Reviewed by Art from Houston, Texas on March 19, 2007 Trip Type: Special Event Review 10 of 10
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
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Yes (1)
No (0)
Needs improvement

Desk service was "sporadic," room had not been completly cleaned when we checked in at 4 pm and never was. Commode handle was broken, dresser had tape on it. Wake up call was late, no pillow cases, only 1 bath towel.

 
 
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