Waikiki Sand Villa Hotel

Good Price, Unresolved Problem

The price was fine and the location was good. But the A/C unit in my room was malfunctioning. I reported this to the front desk. They told me that there were no other rooms to move me into. Instead, they told me that they would fix the problem with the A/C. But they did not do this.

Great Customer Service & Nice Room

The staff at Waikiki Sand Villa Hotel could not have been better. They really exceeded my expectations. They were professional, friendly, and very accommodating. The room we received was nicely furnished, clean, and well maintained. The mountain view was exactly as promised. Overall, the experience was terrific. I will stay here again in the near future.

Guest did not leave a comment.

Hotel's OK, Good Location though

The hotel's in a good location with easy access to the beach, shopping, restaurants, etc. The rooms are old but fairly clean. (I did find evidence of previous guests... hair in the shower.) Those working at the front desk must not live in the area because they were unable to answer many of my questions.

July 2009..Great staff and convenient

This hotel is located literally within walking distance of waikiki beach, marketplace, clubs, bars. The only time we drove the car was when we drove up to the north shore. overall the hotel was excellent for the price..nice view, pool, even has a gym!! but the downside. the bed is uncomfortable and HARD.

Excellent Deal for the Money

The only negative I encountered was an uncomfortable mattress, but when I jumped into the twin bed in the room this was rectified. Great location...although a couple blocks from the beach, it was well worth it. Staff was friendly and helpful. Definitely recommend a stay here.

Not So Great Expectations

The bar and extra towels were the best part of staying at the hotel. Service was friendly all around, though the poor condition of all amenities cast a dark shadow over my entire stay. PROS: + Only a couple blocks away from the Kuhio beach park, which is one of the better ones in Waikiki. + ABC mart on the corner + King's Corner 2 blocks away + Bar staff was very nice (especially late evening and noon-6). CONS: - Coffee Pots: Broken (only the first day your coffee is free, and the replacement coffee pot doesn't even fit the machine) - Hot Water: If you are ever up before 6:30 AM you will get no hot water and not a lot of water pressure. - Terrible Continental Breakfast: I've seen a better continental in a Motel 6. You get coffee, juice, tea, burnt toast, stale mini donettes, stale mini croissants, and gogurt. - Really Uncomfortable Beds: I've never slept on a bed that felt worse than bare concrete. Springs were grinding into me the entire night. The pillows were also really thin (ask for a second from the front desk). - Construction & Maintenance: There were no postings prior to my booking a few weeks from my travel date that they would have the water & AC off throughout the hotel for an entire day. There was also remodeling of the bar manager's room that kept the pool area noisy from 8 AM to 4 PM (drills, hammers, jackhammers, saws, etc). They also neglected to inform me of these things upon check-in so I found out the hard way. - Lacking Drink Books: There were some drinks that bartenders not working during prime hours didn't know how to make or to make well.

noisy at night

We were very impressed with this hotel until we tried to sleep that night. The beds were very uncomfortable and the wind was rattling the sliding door. (We were on the 10th floor.) Not a bad price for Waikiki, but do yourself a favor and spring for a nicer place on the beach. We stayed the remaining nights at the Outrigger Waikiki, which was fantastic!

Great value

Everything was great, staff, cleanliness and location. My daughter just loves the pool. Only problem was the beds were hard and not comfortable.

Good value!

Great location! Three blocks from Waikiki beach! Quiet neighborhood. We had a great time with a very friendly and helpful staff!

Great room for the money!!! Would stay there again!!!

When we arrived we were greeted with a smile. The check in service was very friendly and helpful. The room was clean and comfortable. The carpet needed to be replaced, but had been cleaned. Other than this the hotel was close to everything, great service all employees were incredibly helpful and friendly. I had one security issue and they handled it extremly fast and I felt safe with them (the person had the wrong room but came back so I called the front desk). If I go back I will definently stay with them. I can only say I had a wonderful experience with this stay. We walked or took the bus from a close walk. Smorgey restaurant was within walking distance for a great meal. The restaurant in the hotel was really good food also. Overall a wonderful stay!!!!!

Cookie-Cutter but Good Value

This is my second stay here. In January, 2009 (my first) I was apparently "upgraded" to a nicer room than I'd paid for; this time, I got shuttled off to a three-bed room with a dismal view, and staff would not change me, even for the benefit to them of being able to use the extra two beds!! The pool always has leaves in it from the palm trees they landscape the property with, and is too shallow (a 5' man can stand everyplace). Still, the Sand Bar & Restaurant serves good food at reasonable (sit-down) prices, the staff are friendly, and the hotel's in a good location if you don't want to be RIGHT on the beach.

Guest did not leave a comment.

It's just another hotel

It's within walking distance (couple blocks) to Waikiki Beach and shopping. The staff is very friendly & the rooms are clean. The continental breakfast is only mini plain donughts, mini croissants, cold dry toast, & pineapple. And they are constantly running out of food. The wireless internet is not available in the rooms, only in the lobby, bar, & poolside. Our flight didn't leave until late the last night, so the hotel did store our luggage for us. The beds were kinda small - a twin & a small double. The view from our balcony was awesome, especially at night.