Hotel Sunroute Plaza Shinjuku

Great location, staff, room, everything!

Everything about this hotel was wonderful. The location was unbeatable, next door to the subway entrance as well as a short walk to the train station. The range of food and shopping available within walking distance was incredible. The rooms were clean, and the staff members (who all spoke English) were very friendly and helpful. Although the hotel is located in Shinjuku, the room was very quiet. My family enjoyed it very much and will definitely use this hotel again if we go back to Tokyo.

Loved this hotel for all reasons

This is a wonderful hotel. We got the upgraded room due to reviews that the rooms were small and it was a perfect size for the two of us and our 2 pieces of luggage. The location near the Shinjuku Station cannot be beat. Also the proximity to the shopping, dining, and sites is another bonus. Would absolutely stay here again. The prices per night are also a really great deal considering the average prices for hotels in Japan.

Great for the price

Skip the breakfast buffet - over priced, other places in the area. There is a train to Narita. Express entrance is by Starbucks: need to get tickets at main entrance earlier (tracks 5 or 6). Happy Hotel bus stops in front of hotel. Green intiatives at hotel (!) rare for Japan. Didn't wait for elevators. No concierge - front desk doesn't do much with sights but they do give a guide. Ok information. Non smoking rooms have non smoking bedding - huge plus!

Great room for the money

This was our first time to Japan and we expected to pay a lot more for a hotel room of this quality. The room was inexpensive and very clean. The location is just 2 blocks from one of the major subway stations and close to a lot of shopping.

Better Than Expected

The location of this hotel in the heart of the business district of Tokyo and just across the street from Shinjuku Station, had me concerned. For the cost, I was doubtful that this hotel would be comfortable and the service good. But I was wrong. The service was great! The food was good and the beds werent' too hard by US standards. Only recommendation for fellow travelers is don't plan to arrive before 3:00 because you will have to wait in the lobby to register. Shopping within walking distance is great and there is a Starbucks and Krispy Kreme nearby :)

Excellent hotel , excellent location!

We stayed at the Hotel Sunroute Plaza Shinjuku August 28 to August 31st, 2009. We had a great experience. The staff was very attentive and helpful. The rooms are small but that is typical in Europe and Asia. The Shinjuku station is one block from the hotel. We took the Narita express train from the airport. Please know that this station is the busiest train station in the world!!. It took us a few trials to learn our way around as most signs are in japanese and there are several entrances to the train station. We found out we could have gotten an airport limousine bus that would drop you right at the hotel and you can get the return bus to the airport and 2 day unlimited pass for the metro much cheaper than getting them separately but you need to get it at the airport.

Great hotel

Nice place--surprisingly so for the price (thanks Hotels.com). A bit hard to find coming out of the train station, but once you get there once, you'll remember how to get back. Lots of shopping and food nearby, and you can get anywhere in Tokyo from the Shinjuku station. Staff helpful and spoke English well. Nothing bad to say--a nice place.

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Nice but tiny

Great location, but room was very small.

Great Week In Tokyo

Stayed in this hotel for eight nights with my wife and 2 sons. Booked 2 rooms....a standard double for my sons and a standard queen for my wife and I. First the bad news. The standard queen room was really small with no drawers and no closet. My wife and I moved to a standard double for more space. Now the good news. Overall the hotel was great. Just what we were looking for. Everything exactly as advertised. Be aware that this is not a "full service" hotel. No concierge, no bellman but the front desk staff is very helpful. The hotel is just a short walk from shopping, restaurants and Shinjuku station. Make sure to stop at the kiosk in the lobby and pick up the local maps. The map with subway/train stop info to major attractions was particularly helpful. We also used the local restaurant recommendation map and found good sushi and Korean barbeque nearby.

Excellent location and great staff

The hotel is located in the epicenter for everything that you need. Subway and the train station are less than a five minute walk. You can purchase baseball tickets across the street at the mall. Mc'Donalds, Krispy Kreme, Starbucks are all within a one minute walk. The hotel bed is wonderful! The queen room was a little small, but that was to be expected. We went to DisneySea and it was 2 train rides for a total of 30 minutes-not bad! The staff helped us with all of our sight seeing needs and were very friendly. I would definitely stay there again!

Great deal for the money.

The hotel is only a block away from the Northern exit of Shinjuku Train Station. The room was small but comfortable. The room had HDTV, free internet access, was clean, quiet, and comfortable. Can't beat the price for the location.