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Hotel Sunroute Plaza Shinjuku, Tokyo,

Hotel Sunroute Plaza Shinjuku

Star rating: 3.5 of 5
2-3-1 Yoyogi
Shibuya
Tokyo, 151-0053, JP
866-539-0036
Average Rating
4.7
Recommend
96%
164 Guest Reviews

from $149.00

Lowest avg. nightly rate

This rate first available on Saturday, Dec 12

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Review Details for Hotel Sunroute Plaza Shinjuku:

  • 96% Recommend
  • 4.7 Average Rating
  • 49 Guest Reviews
Hotel Service
4.6
Hotel Condition
4.8
Room Comfort
4.3
Room Cleanliness
4.8

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All Trip Types
(164 ratings)
Average Rating 4.7 of 5
Business
(17 ratings)
Average Rating 4.7 of 5
Romance
(23 ratings)
Average Rating 4.7 of 5
Family
(33 ratings)
Average Rating 4.6 of 5
With Friends
(42 ratings)
Average Rating 4.8 of 5
All Others
(49 ratings)
Average Rating 4.7 of 5

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Trip Type: Not Provided Review 1 of 51
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Not Provided Review 2 of 51
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Not Provided Review 3 of 51
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Great location

The hotel is located very close to the Shinjuku Station, it's a very nice neighborhood and convenient for traveling by subway. We stayed in this hotel twice.We had very small room the first time, and it wasn't a big issue, but we had 2 big suitcase so it was very cramped in the room. Then we went to Kyoto for 2 days and we were able to leave our luggage at the hotel, which was great. When we returned we were upgraded to a bigger room that had computer and printer, however we never used it because we had our own laptop. The room was much bigger and I really liked it. Overall,I was very satisfied with the hotel and would definitely stay there again.

 
Trip Type: Overnight Stay Review 4 of 51
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (2)
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Good hotel for the price

I was pleased with this hotel. It was within an 8 minute walk/stroll from the Limousine Bus (aka: airport bus) drop in front of Shinjuku Station to the hotel entrance. (Directions: Head towards the McDonalds and Citibank 'NY Times Square' looking signs. Cross the major intersection and stay on the right-hand side of the street. Walk past KFC and keep going for approximately 2 blocks. Hotel will appear in front of you towards the right. Most folks in the area seem to know where this hotel is located. I would suggest printing the hotel information in Japanese.) The room is smaller than western style hotels, but it is to be expected in Japan. I stayed in a standard double-bed room and it was the perfect size for me. However, I would have felt cramped with a 2nd person. The bathroom was fine. The bidet with the cute buttons was dreamy. The shower has a removable showerhead. The shower/tub area is not marble or porcelain, but it is a sturdy plastic type material that is just fine. The soap, shampoo, and conditioner containers are large beautiful containers located on the edge of the tub in a simple modern holder. There are no little plastic bottles to ‘steal’ from here – very economical and environmental. The hotel provides you with slippers and sleepwear. I choose to use my own sleepwear, even though nothing seemed to be wrong with theirs. The staff was very friendly, helpful and professional. This is not a hotel with a concierge and this is mentioned in the hotel description. However, the staff will gladly give you tour pamphlets, helpful suggestions and hints, a local (hotel area) map and directions to surrounding places when they are available. Their main purpose is to help guests check-in and check-out of the hotel, so remember patience when they are busy. I would suggest purchasing your return limousine bus ticket at least 1 day prior to your departure. If I decide to stay in Shinguku again, then I would stay here. Shinjuku seems to be an area mainly for young adul

 
Trip Type: Special Event Review 5 of 51
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
2.0
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Guest did not leave a comment.

 
Trip Type: Not Provided Review 6 of 51
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (1)
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Great Shinjuku Hotel

Outstanding location. Great price for a clean and comfortable hotel room. Enjoyed the guest lounge on the second floor (free coffee and water - thank you!). Definitely would stay here again.

 
Trip Type: Special Event Review 7 of 51
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Hotel

Hotel Sunroute Plaza Shinjuku is a great location for travelers using public transportation. It is five minutes from Shinjuku Station. There is a 24-hour McDonalds 3 minutes away, for a cheap cup of coffee early in the morning. There is a AM/PM shop (7/11 type 24-hour convenience store) across the street. Single rooms are small, but twin room(2 beds) is very comfortable. Staff are friendly and helpful. The hotel offers a western/japanese breakfast buffet for 1,450 yen. A good price for what you get and a great way to start the day! I highly recommend this hotel.

 
Trip Type: Not Provided Review 8 of 51
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Rest and Recreation Review 9 of 51
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Location only

The room was very small as expected, but the hotel had no lounge or other comfortable place or conveniences to be able to get out of the room to stretch. More like a 2 and half star.

 
Trip Type: Not Provided Review 10 of 51
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Very happy with the choice

The hotel is conveniently located, right next to the subway station! The hotel was clean and wonderful. I did get a 2 night get 1 night free, so pricing was really reasonable.

 
Trip Type: Not Provided Review 11 of 51
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Far exceeded my expectations

I must admit that even though the reviews were great I was still a bit hesitant because of the photograph that is shown. BUT, I am sooo glad I went by the previous reviews because this hotel far exceeded my expectations. The location is excellent (I also stayed at the Dai Ichi in the Ginza district but, prefer this one). The rooms were extremely clean and good size. We had a nice view and there is also a business center where you can get free coffee and check email. The location is excellent - right across the street from the Shinjuki train station and walking distance to many fun areas. AND would you believe that there is a KRispy Kream bakery right across the street (Don't let this mislead you into thinking that you are stepping into little america) - the whole experience was just great and I will be staying here next time I visit Tokyo.

 
Trip Type: Not Provided Review 12 of 51
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Great hotel!

Great location, immaculately kept rooms (be prepared for the small size (it's Tokyo)... as long as you don't have more than two suitcases and some carry-ons, you should be fine), all receptionists spoke at least some English, two subway/JR stations within 5 minutes walking distance, good restaurants and entertainment nearby, 24 hour convenience store across the street... it absolutely exceeded our expectations!

 
Trip Type: Not Provided Review 13 of 51
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great find, thanks to all the accurate reviews on hotels.com

I read through the reviews on hotels.com and they were spot on. Great deal for a great business class hotel that was clean and in a tremendously convenient location. Very generous lounge on the second floor for guests. Would highly recommend, especially for this price. Would definitely stay here again.

 
Trip Type: Not Provided Review 14 of 51
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
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great hotel for the money

good location-next to shinjuku station and had lots of surrounding places to eat/shop. room was a little small but expected smaller space rooms in tokyo. hotel staff very nice and most could speak english pretty well. clean rooms and nice looking lobby. overall, enjoyed our stay and would definitely return!

 
Trip Type: Not Provided Review 15 of 51
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
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Great Hotel

I stayed in the hotel for 8 nights and was very pleased with my stay. The hotel itself has a very nice decor. The front desk staff was very nice. There was no bell person, so you had to handle luggage on your own which wasn't bad. My room had 2 single beds and and a nice view. The size of the room was fine for me even for the 3 piece luggage. If you're used to smaller Japanese rooms then it should be no problem. Very convenient having a small refrigerator present for beverages and snacks. The personal amenities were sufficient except for no lotion, so bring your own. The breakfast buffet was nice with both Japanese and Western foods. The cost was around 1400 yen unless you had a buffet ticket. As far as the location, the hotel was very close to Shinjuku station. Just a few blocks away. Tokyo Hands, the shopping complex, Starbucks, were in a short walking distance. Very convenient was the post office and 24 hour convenience store across from the hotel. At the post office, you could send packages and even withdraw cash from the ATM besides the Citibank ATM next door. The area was safe late at night. Overall, I had a great time and would stay again.

 
 
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