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Queen & Crescent Hotel, New Orleans, LA

Queen & Crescent Hotel

Star rating: 3.0 of 5
344 Camp St
New Orleans, LA, 70130
866-539-0036
Average Rating
3.8
Recommend
80%
955 Guest Reviews

from $100.00

Lowest avg. nightly rate

This rate first available on Tuesday, Dec 8

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Review Details for Queen & Crescent Hotel:

  • 79% Recommend
  • 3.8 Average Rating
  • 334 Guest Reviews
Hotel Service
3.7
Hotel Condition
3.7
Room Comfort
4.0
Room Cleanliness
3.7

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All Trip Types
(955 ratings)
Average Rating 3.8 of 5
Business
(161 ratings)
Average Rating 3.7 of 5
Romance
(168 ratings)
Average Rating 4.0 of 5
Family
(66 ratings)
Average Rating 3.7 of 5
With Friends
(226 ratings)
Average Rating 3.9 of 5
All Others
(334 ratings)
Average Rating 3.8 of 5

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Next Next Page 1 of 23 Previous Previous
Trip Type: Overnight Stay Review 1 of 336
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Good room, great location

The hotel room itself was a little bit cramped, but overall in good condition. Location-wise, this hotel is great. It's walking distance to the waterfront, the French Market, and of course, Bourbon Street.

 
Trip Type: Overnight Stay Review 2 of 336
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Nice Hotel

Very nice hotel. In a great location, room and hotel were in good condition. Only problem I had was with the phone in the room, could not call down ahead of time to retrieve my car out of valet parking. The phone kept routing to another hotel. Other than that, the staff was very nice and courteous.

 
Trip Type: Overnight Stay Review 3 of 336
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Location and Confort

Two blocks away from Burbon St. Perfect if you want to have a confortable place to sleep after sightseeing and partying a bit!!

 

Not Recommended

Trip Type: Special Event Review 4 of 336
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Guest did not leave a comment.

 
Trip Type: Special Event Review 5 of 336
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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No frills Hotel but good comfort for the $/Great location

We stayed at the Queen & Crescent the weekend of the Saints/Jets game. The staff was very friendly, the location great - near Dome, Warehouse District, Harrahs and the River. TWe had two rooms, and checking in was a breeze. The room was clean, the area quiet, we had a large flat-screen tv, and the bed was SUPER comfortable. We slept very well. (our friend had a very large room, but a small tv which was not digitally connected, so he had few channels). There are no frills at the hotel really, but the price is right. Danish and coffee are offered in the morning. But if it's breakfast you want, Mother's is only two blocks away!

 

Not Recommended

Trip Type: Special Event Review 6 of 336
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 7 of 336
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
2.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Rest and Recreation Review 8 of 336
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Might Be an Abberation

I've stayed at this hotel 5 times now; each time you get a decent price, and decent proximity to Canal St., French Qtr and Harrah's. However, each of the last two times I've stayed here, the service with regard to valet parking has been nothing short of absymal. My girlfriend was forced to wait over 45 minutes for someone to just give her a ticket to park her vehicle; this was after I had spent nearly 25 minutes in line for check-in. I was told there was a Journey concert that night, but a glut of people going to see one of the greatest bands of all time is no excuse for bad service. No change when we checked out either--we were told it would be "a long time" before someone could retrieve the car, and we were denied the opportunity to go get it ourselves. We left, came back hours later, and then were able to retrieve the car. Same problems with valet--although not for quite the same ridiculous amount of time--the last time I stayed. This is a cute little hotel with a lot of potential, provided that they figure out this glaring issue.

 
Trip Type: Not Provided Review 9 of 336
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Room for the Money

My husband and I spent one night at the Queen and Crescent while we were in town for a concert. We were very pleased with our room, and we both agree that it's one of the better places we have stayed in New Orleans - even better than the nearby Omni. Our room was spacious and clean, had plenty of pillows, towels, and complimentary toiletries, and even had free Internet access. Our room was located in a separate building from the main lobby; at first, I was concerned about being away from the staff, but the building was quiet and private - the only way to gain access to the building is by using a room key. My only complaint about this hotel is that there was only one person working check-in at the time that we arrived, and the wait was a little long. Other than that small problem, we had a great time and plan to stay at the Queen & Crescent again.

 

Not Recommended

Trip Type: Rest and Recreation Review 10 of 336
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Need improvement

The hotel itself was ok, but I reserved a King/nonsmoking room and when I got there to check in, I was told that there was none available. I had to accept a queen size bed and a roll away. The shower had no water pressure and the tub had not stopper, therefore, I had to stand under the showerhead as the water trickled down to rinse after my shower. The pipes were noisy, so when the neighbor flush turned on the water, I was awakened. I WILL NEVER STAY THERE AGAIN.

 

Not Recommended

Trip Type: Not Provided Review 11 of 336
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
2.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Not Provided Review 12 of 336
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Good Value for What We Paid

The value for the money was excellent; we found a package that included the cost of parking which was the deciding factor when we selected The Queen & Crescent. The Q & C is not necessarily "fancy" but the location and ammenities make this a smart choice for the budget traveler. We did have a friendly welcome, and pleasant interaction with the staff overall. On the 2nd day of a 3 day stay our room was made up, but there were no fresh towels, TP or coffee left in the room which seemed somewhat deliberate. It was soon remedied and the remainder of the stay was very nice. We'd stay here again and recommend to others.

 
Trip Type: Overnight Stay Review 13 of 336
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Special Event Review 14 of 336
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
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Ok for the money psuedo-boutique

Overall, for the money, it was "ok". Since we did not stay in the room much, I was fine with it but if I needed more ammenities along with safety and comfort, I would not have chosen this particular hotel. It is conveniently located near the French Quarters and waterfront shopping so that is a plus. Again, couldn't beat the price but you do get what you pay for.

 
Trip Type: Not Provided Review 15 of 336
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Queen and Crescent Hotel

Very nice hotel at twice the price. We were very happy with our stay. Bed was very comfy.

 
 
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