Super 8 Motel -Orlando/Near Universal

Problems galore

It should of been an omen, when some shady looking person was on a phone leaning on the post under our rooms on the second floor. Don't know if he was the one yelling at a women calling her names between 1-5 am, but the security guard certainly didn't seem to be doing his job. Room was nothing to write home about. Employee at checkout didn't apologize and told us the manager was out of the country and his brother would be coming in at 3 pm. She refused to call him at our request. Then upon leaving it appeared that some drug deals were going on as we were leaving. Called Hotels.com to report our disatisfaction and they more than made up for Super 8's poor service.

Stay away

Our room was musty, and smelled of urine, the A/C did not help dissipate the odor. There was a group of loud, drunken people arguing in front of our room from 1- 5 in the morning, so much for the security guard. The front desk employee at check out stated the manager was out of town and she wouldn't call the assistant manager who was not coming in until 3 pm.

Good room for the money

For a last minute trip this was a decent place to stay. The price is right and it is a hop, skip and jump away from Universal. Very easy to find. The security guard let us stay out at the pool as long as we wanted and even held conversation. The room wasn't a 5 star but it was clean.

Needs Alot of improvement

Very dirty rooms their were roaches and beds were not made and carpets dirty so if you are going to go there do not consider this hotel for your stay if you want a refund you will never get it back comstumer satisfaction it is not in there reservations

Satisfied Customer

Even though my stay was short, I really enjoyed the hotel "Super 8". The location was perfect to all the surrounding attractions and was right off the exit. Very easy to find. Thanks, A Satisfied Customer

Needs improvement

Requested additional linens - never delivered. Found bugs in the room/bed.

Don't Waste Your Time

The pictures on the web cite is the best picture on the entire property. The rooms were smokey, the carpets were wet, and our keys had to be re programed twice. We watched someone get evicted from the hotel and there were a lot of loitering going on. I havn't even mentioned the fact that I had to call the front office for clean towels after sight seeing all day. The staff was very rude and seemed very reluctant to help us with the issues that we had. I would never stay at this slumtel or advise anyone else to. Not even if it were $1.00 a night!

Good place to stay

If your looking for a place just to shower and sleep, this is a great place to stay. I stayed here because it was close to Universal Studios and it was pretty cheap. I would probably stay here again. I would recommend this place to my friends and family.

Horrible

This motel was disgusting. Seriously, our TV did not work, and the door was kind of broken, which made us be afraid someone was going to come in at night. Our keys stopped working, and the cleaning lady opened the door for us, which we though was ridiculous because what if it wasn't really our room? She had just let people into a room without knowing they really belonged there. Breakfast was not good at all, and parking was limited. I would not recommend it.

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Great room for the money

This hotel is not a luxury resort. This is a hotel that has a bed and a bathroom and is within walking distance to Universal Studios. If you accept that this hotel isn't perfect, you will enjoy your stay. If you are finicky about the condition of a hotel, this isn't the place for you. If you are looking for a destination resort - this isn't it. If you are looking for somewhere to sleep and shower - this is perfect. It was walking distance to Universal Studios and they even had a light breakfast offering in the morning (bagels, toast, cereal, coffee, juice). What you pay on hotels.com is what you pay - no hidden fees or surprises. The desk staff were very friendly. I would stay again in a heartbeat.

Great for the money!

Dont expect the ravashing, but for the money it was clean, everyone was helpful, an it was very convenient! I recommend if on a budget.

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