Best Western Lake Buena Vista Resort Hotel - Downtown Disney

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Ok Room

Hotel itself was located in an excellent location. Very close to Disney, but the overall cleanliness was disappointing. The first room we were placed in had a cockaroach, the phone was not working, and the bathroom did not look clean, so we asked to be switched to another room. The new room was a little better, but a light bulb was out, so very little lighting, and again the phone was not working.

Ok Hotel Great Location

This room was ok for what we paid. There were limited TV stations on the TV and the room thermostat was set at a certain temperature and I was unable to turn it down or up (I like the room a bit cooler at night). I am guessing this is to save them money. We ate at the hotel restaurant and did not like the required 15% gratuity being automatically added to a party of only 2. The waiter didn't even check on us or offer a drink refill (why should he offer great service, he gets a great tip anyway). Other than that, it has a great Downtown Disney area location. Might stay here again, but probably not.

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Not Your Best Option

I've stayed in several hotels in the Downtown Disney area, and this is my least favorite one. When we arrived in our room, I realized we only received 2 room keys instead of 3 like I had asked for. This wasn't a huge deal, but it was something I had requested of the desk. Then, later we tried to get online on my fiance's iPod, and their wireless internet didn't work in our room. We found out that there was a keyboard associated with the TV so we thought that maybe we could access the internet that way. When we tried that, our remote for the TV had dead batteries, but it didn't matter because the TV didn't work when we tried to change the channels manually anyway. We only stayed the one night, and it was late, so we decided to let them know in the morning. When we told the front desk about the TV situation they brushed us off and acted as if we weren't there. Overall, there are better places to stay in Downtown Disney. Spend the extra money and stay at a different place.

plain jane value

good value, good location, few amenities

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Very Simple Hotel Rooms

Comfortable queens size beds, very few toiletries, no music, no mini bar. Nice front desk people.

Surprisingly great hotel for the money.

The hotel was much nicer than I expected. Since I got a $25 food credit, it made the good breakfast buffet even better. The rooms were clean and the bed was VERY COMFORTABLE. We loved the shuttle service to the Disney parks. They met their published schedule and this hotel was the first pick-up so we had no problems finding a seat. We definitely will stay there again.

great location fair accomadations

close to downtown disney thats the best it gets, bar drinks way over priced and not very good. Room was ok nothing special. would not return to this property

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