Best Western Lake Buena Vista Resort Hotel - Downtown Disney

Great Location. Excellent service.

Great hotel for a very good price. Great location. Very good service. Few steps from Cirque du Solei and Downton Disney!!

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Good for the money

For the price of the room it wasn't bad. The only thing that could have been better was the staff. They were on the phone the entire time we were checking in and didn't answer our questions. Other than that, good price for the location.

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Nice Place But No Free Internet in Rooms

Room was lovely, common spaces were very nice. Free Internet not provided in rooms. Obscene. Given that most people who visit here are not on business, free Internet would be appropriate.

Won't Fall For That Again

The location was great, but as far as we were concerned, that's where it stops. The front desk upon check in, suggested we stop by their customer service desk. They give you a couple of cheesy coupons and want to you go sit through their 90 minute presentation about their vacation club. The rooms look like the last time they were remodeled was at the end of the Civil War. If you could get the strength to open the sliding glass door to the "fully furnished balcony", they squeezed 2 chairs and 1 small table on the 3 foot wide deck for the family to watch the Disney fireworks. Then if you could muscle the door closed again, it didn't have a lock. When I tried to close the drapes, the rod fell off in my hand. If you wanted your room clean, you need to be out by 9am or the maids would move on. It was a good thing we didn't spend much time in our room or hotel.

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Ok Hotel

This hotel is in a great location and it is a nice hotel, however the service is horrible. Our room was hot we dropped the temprature to 40 and the room was still hot. When we asked for a new room they said that they would call us as soon as another room opens. We were never called.

great location

This hotel was outstanding for pool ckleanliness location and staff friendliness I would go back and would recommend it to anyone. Disney was just down the street the pool was warm and sparkling and the hotel restaurant was fine but across the street was 10 more great places to eat and a grocery store.

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Good Value: Price, Convenience, Location

This hotel is affordable and provides value for your dollar. The hotel does not have expansive grounds but there is an attractive lobby, a decent retaurant, an outdoor pool and transprtation is provided to the theme parks all day.

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