If you obtain a lower rate after booking, please call us first. See Customer Care for details.
Find Nearby Properties

mm/dd/yyyy

mm/dd/yyyy

0

0
Adults (ages 19+)
Children (ages 0 - 18)
Room 1









Best Western Lake Buena Vista Resort Hotel - Downtown Disney, Lake Buena Vista, FL

Best Western Lake Buena Vista Resort Hotel - Downtown Disney

Star rating: 3.0 of 5
2000 Hotel Plaza Blvd
Po Box 22205
Lake Buena Vista, FL, 32830
866-539-0036
Average Rating
3.7
Recommend
71%
154 Guest Reviews

from $86.00

Lowest avg. nightly rate

This rate first available on Sunday, Dec 13

Select a Room & Rate Price Match Guarantee

Review Details for Best Western Lake Buena Vista Resort Hotel - Downtown Disney:

  • 71% Recommend
  • 3.7 Average Rating
  • 14 Guest Reviews
Hotel Service
3.9
Hotel Condition
3.7
Room Comfort
3.6
Room Cleanliness
3.9

Nothing is more important than the opinions of our guests.

Post a Review Review FAQs

Average Rating by Reason for Trip:

Select the reason for trip to view only those reviews

All Trip Types
(154 ratings)
Average Rating 3.7 of 5
Business
(14 ratings)
Average Rating 3.7 of 5
Romance
(14 ratings)
Average Rating 4.1 of 5
Family
(59 ratings)
Average Rating 3.7 of 5
With Friends
(30 ratings)
Average Rating 3.9 of 5
All Others
(37 ratings)
Average Rating 3.5 of 5

Filter Individual Reviews By:

Sort Reviews by:

Next Next Page 1 of 1 Previous Previous
Trip Type: Business Review 1 of 14
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 2 of 14
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Price fit the room

Room was clean Bathroom didn't have a lock or fan bed was comfortable And in a great location

 
Trip Type: Business Review 3 of 14
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Business Review 4 of 14
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
There was extra daily charge beyond the hotels.com that were not disclosed in advance.

Extra charges were disappointing. It added 10%.

 

Not Recommended

Trip Type: Business Review 5 of 14
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
Was this review helpful?
Yes (0)
No (0)
Marketing Representative

Needs Improvement. We had problems with the heating and air not working to our satifaction and the water pressure in the shower was very slow and did not heat very well. Also, the back door to our balcony would not open so it was a safety issue. We had to re-locate to another room. I would not go there again.

 
Trip Type: Business Review 6 of 14
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Convenient, and a great value!

I was very pleasantly surprised by the Lake Buena Vista Best Western. I hadn't visited the area before, and I didn't know what to expect. The hotel is on Disney property and is very clean, and conveniently located to other local hotels and Disney attractions via a free bus line which started its route right in front of the hotel every 30 min. Downtown Disney is right down the street, and you could be at several Disney parks within 10-20 minutes via the bus. I had a room with a king-size bed, and it also had a sofa bed. Double queen rooms are also available, and all the rooms have free Internet access. The hotel restaurants are pretty good, too, and have convenient hours, as does the little sundries store and Disney store in the lobby. A big shopping center with lots of restaurants, a big grocery, and other small stores (nails, etc.) is nearby. I was traveling alone on business, and I think it would be a great choice for singles, couples, or families!

 
Trip Type: Business Review 7 of 14
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (1)
No (0)
Good for Quick Business Trips

This hotel is adequate for those needing a quick place to stay. Clean, fairly quiet, in a decent region of the city transportation-wise.

 
Trip Type: Business Review 8 of 14
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Good hotel--some little updates need to be addressed

I stayed at this hotel for a conference in the area. It was a great price comparative to the area. The hotel obby is very nice and the staff were very accommodating. The room was nice too, but it was obvious the areas that were chosen for renovation. The walls looked a little tired and the hardware on the doors, ec. were old and dated. The air conditioning system seemed to have two settings - freezing OR off. Overall, however a really good value and exceelent location. Just some nit-picky things overall.

 
Trip Type: Business Review 9 of 14
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 10 of 14
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great room for the money

The stay was great and location was convenient. The food at both restaurants were good for breakfast and dinner and the prices are reasonable. The snack bar was a little pricey for bottled drinks.

 
Trip Type: Business Review 11 of 14
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great for the Price

Stayed one night on business. Stayed in renovated room. New bed & looked like new wallpaper and paint. Give it a good two thumbs up. Only bad thing is they charge $6.95 "resort fee" but was not told what that got me and from what I gather not much or nothing. Also, this is charged at the location so you will have two bills, one from hotels.com and one from the property.

 

Not Recommended

Trip Type: Business Review 12 of 14
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 13 of 14
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
1.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Bad Beds

For business travelers looking for a good nights sleep, look somewhere else. The pillows were flat and the bad was concave. The remote control barely worked and the internet service was slow. It looked like a good spot for families visiting the local parks.

Hotel Response

The Best Western Lake Buena Vista Resort Hotel caters to business and leisure travelers alike. In order to improve our guest experience here at the hotel, we've upgraded all of our bedding in November and now feature triple sheeted Simmon's Beauty Rest World Class mattresses and have upgraded our pillows as well. We've had some issues with our wireless Internet service in the past but have corrected the problem.

 

Not Recommended

Trip Type: Business Review 14 of 14
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
 
Next Next Page 1 of 1 Previous Previous

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect hotels.com's position. Neither hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.