The Buena Vista Palace Hotel & Spa

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Awesome!

Everything about this hotel was wonderful. The view, the room, the cleanliness, the staff, the decor, the comfort, and we loved the balcony overlooking Disney. Convenient location with beautiful surroundings. Best stay in Orlando and we've been many, many times!

Fabulous!!!

This is an absolutely beautiful hotel with excellent customer service - it dposen't get better than this!!!

Comfortable

I'm from Miami and when I travel to Orlando I like to stay with my family in a Hotel that I know we are going to be happy with and this hotel "IS IT". This year alone I have stayed at this hotel 3 times and I will continue to do so with my following vacation in December for my daughter 4th birthday. The staff is super friendly which is a plus every time. Just this September I visited Orlando with my family and decided to stay a little closer to Islands of Adventure and I was so disappointed with where I stayed that I left the hotel where I was at paid and all to go stay at LAKE BUENA VISTA Palace.

Good alternative to staying at the disney resort hotels

Nice Hotel within walking distance to downtown disney. Staff was very cordial and rooms were nice. Overall no problems and a definite alternative to staying at the disney properties.

Outstanding Hotel, Fitness Center Needs Improvement

All cardio equipment doesn't work well, it's a good brand of equipment and needs serviced more to have it match the quality of the hotel. The cardio theatres don't work from the machines to the Tv's so it's impossible to watch the t.v. Please get all machines serviced and fix the elipital machines squeak very bad. Also, work the treadmills, bikes and get the headphones to work with the cardio theatre as it's frustrating watching the t.v. without hearing it.

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Great hotel, great location

This is a great hotel. This hotel was remodeled about a year ago. The inside has a modern decoration style. There is a 24 hr store that has great sandwiches, salads, etc. These are the same as the cafe, but cheaper since you aren't receiving table service. We have stayed here many times with our family for Disney vacations.

Parking Lotsd

Everything was wonderful, except for the parking. The self-parking lot is too far away from bldg. #2 . Nothing about either parking lots is convenient.

Just Right

The funny thing during our check-in was when the Guest Relation Officer told us that our King room was not available yet and so she would give us the other room at the 12th floor with two Queens. My husband and I said that we would check it first, if we like it, we would then okayed with it. But when we got there, the room has a smell like molds or damped so we came down and told the frond desk. Surprisingly, we were given our King size room immediately. The question was, whey didnt we give our room when we first approached the front desk when it was already available. Kinda vague, huh! Then before checking out at 11am, a service person knocked on our door at 8am to make sure that we check out on time. We are professional individuals, it's okay to be reminded but to knock at our door while we were still sleeping, come on! You could have just slipped a note or called us instead.

Great hotel for the money

Spent 3 excellent days with my wife and kids. We all can't wait to come back.

Great Deal for the Money

If you don't already know, it is quite expensive to do anything related the Disney, including lodging. The price of this hotel is very reasonable. As you may know, all hotels on Disney property charges a daily "resort fee". This fee and the services related to this fee vary from hotel to hotel. I found this hotel to offer the best "resort fee" related services and the rooms and views where quite exceptional. If I ever stay on Disney property again, I will choose this hotel.

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WOW

This is an outstanding hotel. I was very impressed. Thank You!