If you obtain a lower rate after booking, please call us first. See Customer Care for details.
Find Nearby Properties

mm/dd/yyyy

mm/dd/yyyy

0

0
Adults (ages 19+)
Children (ages 0 - 18)
Room 1









Hotel Nikko San Francisco, San Francisco, CA

Hotel Nikko San Francisco

Star rating: 4.0 of 5
222 Mason St
San Francisco, CA, 94102
866-539-0036
Average Rating
4.4
Recommend
90%
505 Guest Reviews

from $256.00

Lowest avg. nightly rate

This rate first available on Sunday, Nov 29

Select a Room & Rate Price Match Guarantee

Review Details for Hotel Nikko San Francisco:

  • 86% Recommend
  • 4.3 Average Rating
  • 112 Guest Reviews
Hotel Service
4.3
Hotel Condition
4.3
Room Comfort
4.2
Room Cleanliness
4.4

Nothing is more important than the opinions of our guests.

Post a Review Review FAQs

Average Rating by Reason for Trip:

Select the reason for trip to view only those reviews

All Trip Types
(505 ratings)
Average Rating 4.4 of 5
Business
(112 ratings)
Average Rating 4.3 of 5
Romance
(137 ratings)
Average Rating 4.4 of 5
Family
(62 ratings)
Average Rating 4.4 of 5
With Friends
(61 ratings)
Average Rating 4.6 of 5
All Others
(133 ratings)
Average Rating 4.3 of 5

Filter Individual Reviews By:

Sort Reviews by:

Next Next Page 1 of 8 Previous Previous

Recommended

Reviewed by a hotels.com guest on November 21, 2009 Trip Type: Business Review 1 of 113
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Reviewed by a hotels.com guest on September 27, 2009 Trip Type: Business Review 2 of 113
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Will nickel & dime you to death

Hotel is very nice. Staff is very friendly and helpful. Location is also descent. We had to stay at the Hotel Nikko only because the other hotel we were staying at two nights prior was booked. The hotel charges you for everything! Internet in the room will run you $14.95 for every 24 hour period. To use the pool, sauna or fitness center they charge you an additional $10.00 per person, per day. Mini bar and in room water is very expensive. We just walked to Walgreens a block or two away from the hotel and bought water and snacks for a fraction of the cost. If money is no option then this is the place for you!

 

Recommended

Reviewed by a hotels.com guest on September 23, 2009 Trip Type: Business Review 3 of 113
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on September 9, 2009 Trip Type: Business Review 4 of 113
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on September 7, 2009 Trip Type: Business Review 5 of 113
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on September 3, 2009 Trip Type: Business Review 6 of 113
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Reviewed by a hotels.com guest on August 17, 2009 Trip Type: Business Review 7 of 113
Overall Rating
2.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
1.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
High Class Hotel, Low Class Rooms

Nikko should have spent some of its huge investment on larger, better furnished rooms instead of the acres of marble and glitz in the lobbies and hallways; the room was TINY, and the furnishings were cheap, worn, and inadequate.

 

Recommended

Reviewed by a hotels.com guest on August 10, 2009 Trip Type: Business Review 8 of 113
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on July 27, 2009 Trip Type: Business Review 9 of 113
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Not Much Bang for Your Buck

You don't get any extras with these rooms. It was a tiny room with a queen bed. While everything was nice and clean, there was nothing spectacular about the room. We were under the impression there would be free wireless, but you have to pay for it. We were also under the impression that breakfast came with the price of the room. Nope, you've got to pay for that as well. While I wasn't completely shocked by having to pay for parking, be prepared to pay quite a bit of money if you have a car. Overall, while the rooms were clean and I felt safe, this hotel is a bit over priced for nothing but a place to stay for the night.

 

Recommended

Reviewed by a hotels.com guest on July 24, 2009 Trip Type: Business Review 10 of 113
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Reviewed by a hotels.com guest on July 23, 2009 Trip Type: Business Review 11 of 113
Overall Rating
4.0
Hotel Service
1.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
check in?...

Very lovely hotel. Felt like i was convincing an authority figure to let me into the school dance. i work in Sanfrancisco and live in Colorado, the man noticed my local phone number like it was some horrible thing. was given the run around about my dog witch i had previously called and found out the policy and was willing to follow. Would have never had this problem at any Kimpton!

 

Recommended

Reviewed by a hotels.com guest on July 2, 2009 Trip Type: Business Review 12 of 113
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on June 29, 2009 Trip Type: Business Review 13 of 113
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on June 22, 2009 Trip Type: Business Review 14 of 113
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Great bargain!

Loved the location near Union Square and many good restaurants. Hotel is very neat and clean and comfortable.

 

Recommended

Reviewed by M.L. W from Portland on June 22, 2009 Trip Type: Business Review 15 of 113
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
High quality service

Sometimes the service at other hotels aren't as high when booking reservations through any internet service. Hotel Nikko was not the case and was always excellent from the doorman to the concierge. Definitely will recommend to others and plan on returning there again !

 
 
Next Next Page 1 of 8 Previous Previous

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect hotels.com's position. Neither hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.