Westgate Hotel

outstanding hotel

Very nice room, polite staff, loved the inroom couples massage

Luxurious Experience

My husband and I stayed here for our wedding anniversary and to see Wicked at the Civic Center. It was so nice to walk out the hotel door, cross the street and the Civic Center was right there. We didn't have to fight any traffic after the play, so that was really nice! The minute we walked into the lobby, we knew it was going to be a wonderful stay! The lobby is beautiful and the staff was friendly and helpful. After checking us in, the lady asked if we needed information on any of the local attractions. Once we got into the room, which didn't take long (we stayed on the 18th floor and the elevators were very quick) it was beautiful. The room was spacious, very clean and comfortable. The bathroom was very clean, including the corners of the bathroom floor and the seams in the shower (which I always check). One of the best things is that the hotel had soft water. After getting out of the shower, I didn't feel like I had to put on a whole tube of lotion because my skin was so dry. That was definitely a nice change. The bed was also very comfortable. The turndown service was very nice to have and the robes were very comfortable. We would definitely stay there again.

Romantic Destination

I spent quite a bit of time researching a hotel in downtown San Diego, looking for a romantic hotel to take my girlfriend to for her birthday. I wanted to be within walking distance of the Copley Symphony Hall and a nice italian restaurant. I was willing to spend a nice chunk of change but didn't want to spend all that cash and be shoehorned into a tiny room with standard hotel furniture. The Westgate was the perfect hotel for the occasion. Despite walking in to the lobby in shorts, flip flops, and t-shirts covered in climbing chalk (we had visited the rock climbing gym prior), the attendant was very curteous and eager to help. The room was spacious and the decor elegant. Attention to the details is evident in all aspects of the hotel. We ended the evening in the Plaza bar, which is small but very nice for a nightcap on a romantic evening. Dim lighting, plush seating, white linen on the tables, and a pianist quietly playing at one end of the bar completed a romantic evening. The bartender was friendly, professional, and makes one hell of a martini.

Guest did not leave a comment.

Outstanding Hotel

Our stay at the Westgate was a great experience. The hotel was great in every way and the location was convenient to many special locations- Gaslamp, Balboa Park,Horton Plaza. We will stay here again

Older hotel with good service, somewhat lacking in amenities

Suggestions: equip the rooms with coffee makers, make the shower heads higher (I'm 5'5" and I had to duck to get under it). Get wireless internet in the rooms or supply the cable for your internet service; the only option for guests is to buy a cable ($8) or bring their own. The room itself was nice and the bed was comfortable, with good linens and good pillows.

Guest did not leave a comment.

a serendipidous turn of disgust

this hotel was neither here nor there, it was as though i had lept into an alternate dimension in which rudeness and ill temperment are as commonplace as ipods and windows media center notebook pc's. i for one am more of a stickler for classic conventionality and warm heartedness. i feel as though i was treated unjustly and with little or no regard for my feelings and the terms of my agreement here on hotels.com i emplore you to change the way you do business. -thank you-

Excellent Hotel

The hotel, its furnishings, location and ambiance were impressive.