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Arizona Biltmore, Phoenix, AZ

Arizona Biltmore

Star rating: 4.5 of 5
2400 E Missouri Avenue
Phoenix, AZ, 85016
866-539-0036
Average Rating
4.2
Recommend
84%
92 Guest Reviews

from $149.00

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This rate first available on Monday, Dec 14

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Review Details for Arizona Biltmore:

  • 71% Recommend
  • 3.9 Average Rating
  • 7 Guest Reviews
Hotel Service
3.6
Hotel Condition
3.7
Room Comfort
4.1
Room Cleanliness
4.0

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All Trip Types
(92 ratings)
Average Rating 4.2 of 5
Business
(31 ratings)
Average Rating 4.2 of 5
Romance
(20 ratings)
Average Rating 4.3 of 5
Family
(10 ratings)
Average Rating 4.1 of 5
With Friends
(7 ratings)
Average Rating 3.9 of 5
All Others
(24 ratings)
Average Rating 4.3 of 5

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Not Recommended

Trip Type: With Friends Review 1 of 9
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
2.0
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PARKING PROBLEMS

The historical tour is great and recommended. Rob, the certified historian, is delightful. The breakfast, even for the Biltmore, was completely overpriced. Good, but overpriced. The major problem, was the parking. We had to park almost 1/4 mile from our room. And it cost $12. I felt the horrible parking combined with the astronomical $12 was adding insult to injury. Completely unacceptable.

 
Trip Type: With Friends Review 2 of 9
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
3.0
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fascinating architecture

Like staying in a museum. Very elegant old school place. Like stepping back in time. Rooms are enormous.

 
Trip Type: With Friends Review 3 of 9
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Arizona Biltmore

Whenever I go to Arizona there are a few choice hotels that I enjoy - the Princess, Phoenician, Mondrian, Ft. McDowell if I want to be way out in Scottsdale, and the Arizona Biltmore. This is my third stay at the Biltmore and the grounds are so well kept, the food is superb, especially in-room service, and the spa facial is my favorite. Although, the spa area itself needs to be updated. I would give it a 4.5 to a 5 star for sure!!

 

Not Recommended

Trip Type: With Friends Review 4 of 9
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
3.0
Room Cleanliness
1.0
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Yes (5)
No (0)
Biltmore Disappoints

There are many great resorts in the Phoenix area; however, the Arizona Biltmore does not fall into that category. For a 4-5 star hotel, the room was not clean, particularly the bathroom (I'll let you imagine a bad scene), the carpet in the bedroom was covered in peanuts and leaves and a couple of other things. I called the front desk to report the issue and they assured me that the room would be "refreshed" by the time we returned from dinner. That did not happen. They did offer to move us to a room down the room, but at 10:00 at night, who feels like that and what was the guarantee that room would be better? The extra resort charge and self parking charge are ridiculous. The pool was a disaster. There were dirty dishes everywhere and no staff that would wait on you. I would not recommend this hotel if you are looking for a relaxing or fun weekend in Phoenix. Look elsewhere. I have stayed at the Biltmore many times over the years and I will not be coming back.

 
Trip Type: With Friends Review 5 of 9
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 6 of 9
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Stunning, old Hollywood style glamour

Outstanding, grounds, pools, service, all top notch. Beautiful historic building, stunning architecture and furnishings.

 

Not Recommended

Trip Type: With Friends Review 7 of 9
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
3.0
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just okay

a friendly staff, but the king size bed was more a queen. One morning the hot water was brown and lukewarm. Somewhat a disappointment for the price.

 
Trip Type: With Friends Review 8 of 9
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Nice Place for the Money

Relaxing atmosphere, beautiful grounds. Room was lovely with spectacular bedding. Service in the Wright Lounge was marginal for this level of hotel.

 
Trip Type: With Friends Review 9 of 9
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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A Desert Jewel!

A true jewel in the desert. While not a small place, the Arizona Biltmore is a resort hotel that puts beauty on a very human scale and embodies a true understanding of the difference between genuine sophisticated luxury and over-the-top extravagance. It is a feast for all the senses: fabulous architecture and splendid natural vistas, augmented by lovely sounds of running water and, during our recent visit in mid-March, the intoxicating fragrance of citrus trees in bloom. Food and amenities are excellent. The sense of history in this place adds a special feel to the experience. Add to this, helpful, friendly and accommodating staff and we would be hard pressed to stay anywhere else in the Phoenix area.

 
 
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