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Arizona Biltmore, Phoenix, AZ

Arizona Biltmore

Star rating: 4.5 of 5
2400 E Missouri Avenue
Phoenix, AZ, 85016
866-539-0036
Average Rating
4.2
Recommend
84%
92 Guest Reviews

from $149.00

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This rate first available on Monday, Dec 14

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Review Details for Arizona Biltmore:

  • 96% Recommend
  • 4.3 Average Rating
  • 24 Guest Reviews
Hotel Service
4.3
Hotel Condition
4.3
Room Comfort
4.5
Room Cleanliness
4.3

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All Trip Types
(92 ratings)
Average Rating 4.2 of 5
Business
(31 ratings)
Average Rating 4.2 of 5
Romance
(20 ratings)
Average Rating 4.3 of 5
Family
(10 ratings)
Average Rating 4.1 of 5
With Friends
(7 ratings)
Average Rating 3.9 of 5
All Others
(24 ratings)
Average Rating 4.3 of 5

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Trip Type: Not Provided Review 1 of 25
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Not Provided Review 2 of 25
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 3 of 25
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
3.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 4 of 25
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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Lovely hotel, great staff, amazing value!

My wife returned from her stay, raving about this place. "The fastest room service ever" were her first words, she loved the room, the staff were consistently helpful went out of their way to be sure she had what she wanted, and she concluded with the highest praise: "I would take your mother here!" Now _that's_ satisfied!

 
Trip Type: Special Event Review 5 of 25
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Ahhh the Biltmore

The Biltmore's reputation is one of high end and high class; however, the carpet in our room was stained and the furtniture and carpet in the lobby were pretty dingy and dirty. But, ignore that and you'll get lost in the beauty of the property!

 
Trip Type: Rest and Recreation Review 6 of 25
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Outstanding Hotel

Great hotel for a Mother and Daughter weekend. I wish I could take the white marble bathroom home! Pool was wonderful and room service delivered promptly.

 
Trip Type: Overnight Stay Review 7 of 25
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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a delightful stay in an iconic property

I have stayed at this hotel many times and I have never been disappointed. I will return.

 
Trip Type: Overnight Stay Review 8 of 25
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Special Event Review 9 of 25
Overall Rating
3.0
Hotel Service
1.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (4)
No (0)
Expected More

My fiance and I recently stayed at the Biltmore for a wedding, and really the only things that were great about it were the hotel grounds (nicely maintained) and the size of our room (very spacious). Now, let me list the things that will keep me from staying at the Biltmore in the future..... very long line to check in. We felt like we were in Vegas or at the airport checking in for a flight. The hotel charged a "resort fee" even though we had paid all of our fees when the room was purchased online. I was told it was a standard charge for hotel amenities like the putting green and spa, which we didn't even use. Parking was $12 per night. Both times we went to the main pool, there were no clean towels available, and there were no open places to lay out by the pool. We had breakfast in the hotel cafe. The food was good, but the service was horrible. The rooms are pretty nice, but for what they charge, there could be some renovating and upgrades done. Sorry to sound like a negative nancy, but I had never stayed at the Biltmore, so I had expected a lot more considering the reputation. The resort didn't impress me at all, especially since they "nickle-and-dime" you to death. Look elswhere.

 
Trip Type: Rest and Recreation Review 10 of 25
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (2)

Guest did not leave a comment.

 
Trip Type: Rest and Recreation Review 11 of 25
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Stunning!

Wonderful hotel, very comfortable, beautiful buildings and grounds. Old Hollywood elegance. Wireless everywhere. Spa facilities are very nice. I travel a lot and I can say that this is my favorite hotel I've ever stayed in. I went for a quick getaway from the Bay Area, San Francisco. Everything was great. The pools, the food, I loved it.

 
Trip Type: Not Provided Review 12 of 25
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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excellent

outstanding service and beautiful grounds as well as very comfortable

 
Trip Type: Not Provided Review 13 of 25
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Excellent history and well worth it

My wife and I stayed here on our honeymoon. We stayed in a room in "Cottage Court." We heard a lot about the history of the hotel (being designed by Frank Lloyd Wright), and it was also well maintained for a historic hotel. The room was great, service great, price was appropriate.

 
Trip Type: Rest and Recreation Review 14 of 25
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Enjoyable Resort

The resort is large. My initial room assignment was too remote; although the king bed room was very large, it was a standard room, too far away from the main pool and lobby areas. But as soon as I requested, the desk staff reassigned me to a better room (larger bathroom, patio entrance, adjacent to main pool, spa and lobby) at the same rate. Which makes me wonder if I was overcharged initially.

 
Trip Type: Rest and Recreation Review 15 of 25
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (0)
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Guest did not leave a comment.

 
 
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