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Arizona Biltmore, Phoenix, AZ

Arizona Biltmore

Star rating: 4.5 of 5
2400 E Missouri Avenue
Phoenix, AZ, 85016
866-539-0036
Average Rating
4.2
Recommend
84%
92 Guest Reviews

from $149.00

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This rate first available on Monday, Dec 14

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Review Details for Arizona Biltmore:

  • 81% Recommend
  • 4.2 Average Rating
  • 31 Guest Reviews
Hotel Service
4.2
Hotel Condition
4.2
Room Comfort
4.2
Room Cleanliness
4.3

Nothing is more important than the opinions of our guests.

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All Trip Types
(92 ratings)
Average Rating 4.2 of 5
Business
(31 ratings)
Average Rating 4.2 of 5
Romance
(20 ratings)
Average Rating 4.3 of 5
Family
(10 ratings)
Average Rating 4.1 of 5
With Friends
(7 ratings)
Average Rating 3.9 of 5
All Others
(24 ratings)
Average Rating 4.3 of 5

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Not Recommended

Trip Type: Business Review 1 of 32
Overall Rating
2.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Home of the $6 Bagel

Very nice hotel. Big, clean rooms. However, since there is no commercial district within walking distance, they gouge their guests at every opportunity. First morning, bagel and coffee cost me $10.50! Last meal I ate there. It's a shame, because it is a lovely hotel. Too bad they soak their guests unnecessarily.

 
Trip Type: Business Review 2 of 32
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Business Review 3 of 32
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 4 of 32
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Affordable Luxury

My upgraded resort room was lovely and footsteps away from the Catalina Pool. I took full advantage of the $28 resort fee by swimming laps and following the tiled designs on the pool bottom to the fountain at the shallow end. The rooms are nicely appointed and furnished.

 
Trip Type: Business Review 5 of 32
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Excellent hotel

But to be considered a trul luxury location they will need to face up to a major expenditure to upgrade the bathrooms and bedroom furniture.

 

Not Recommended

Trip Type: Business Review 6 of 32
Overall Rating
3.0
Hotel Service
1.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
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Customer Service Should Matter More

My son was to report for duty for deployment to Iraq the following day @ so we requested a wake up call @ 5:30 AM and odered him room service @ 6:00 AM so that he could have a nice breakfast before leaving but we were awakened by the arrival of the breakfast which was ice cold and not eatable & the reason given was the distance from the kitchen to our room. After taking my son to armory. I recieved reciept for $65.00 for a late night cabana purchase that someone had charged to my room# I then recieved a wake up call @ 7:30 AM I eventually did get an apology from the opertor on the phone and the $65.00 taken off of my bill but my reason for staying at a nicer hotel on my son's last day with his family was lost.

 

Not Recommended

Trip Type: Business Review 7 of 32
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
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Needs Improvement

This hotel is old and tired Scottsdale has many other better options. I paid extra for a 500-600sf room and was first put in a room about 300sf. I was moved after a phone call.

 

Not Recommended

Trip Type: Business Review 8 of 32
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Online Pricing is Misleading

The online price looks good but resort fee and parking fee almost double all-in price.

 
Trip Type: Business Review 9 of 32
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Beautiful Hotel

Loved the hotel and pool. My son loved the waterslide and the staff was very friendly. The grounds are large so be prepared for a lot of walking.

 
Trip Type: Business Review 10 of 32
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Simply the best old school hotel in Phoenix

You simply cannot surpass the grandeur of the old guard at the Biltmore. Lovely hotel.

 
Trip Type: Business Review 11 of 32
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 12 of 32
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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xxx

This is a wonderful old hotel...but it is not convenient for a business traveller unless your meetings are at the hotel.

 
Trip Type: Business Review 13 of 32
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 14 of 32
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Excellent hotel but there is hidden resort charge

It is vey good hotel for the price I paid through hotel?com. But theycharge extra $28plus tax and that piss me off.We need to know in advance

 
Trip Type: Business Review 15 of 32
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
2.0
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Yes (1)
No (0)
Not so great room for the money.

Love the hotel ... the grounds ... services etc. The room left a lot to desire. Very small and dark. Not so clean and there was NO view what so ever. Make sure you check your room before you unpack.

 
 
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