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La Quinta Inn & Suites New Orleans East - Chalmette Area, New Orleans, LA

La Quinta Inn & Suites New Orleans East - Chalmette Area

Star rating: 2.5 of 5
12340 I 10 Service Rd
New Orleans, LA, 70127
866-539-0036
Average Rating
4.1
Recommend
88%
43 Guest Reviews

from $63.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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Review Details for La Quinta Inn & Suites New Orleans East - Chalmette Area:

  • 87% Recommend
  • 4.0 Average Rating
  • 15 Guest Reviews
Hotel Service
4.2
Hotel Condition
3.8
Room Comfort
4.6
Room Cleanliness
3.8

Nothing is more important than the opinions of our guests.

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All Trip Types
(43 ratings)
Average Rating 4.1 of 5
Business
(13 ratings)
Average Rating 3.9 of 5
Romance
(2 ratings)
Average Rating 4.5 of 5
Family
(11 ratings)
Average Rating 4.4 of 5
With Friends
(2 ratings)
Average Rating 5.0 of 5
All Others
(15 ratings)
Average Rating 4.0 of 5

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Trip Type: Special Event Review 1 of 15
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
5.0
Room Cleanliness
4.0
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Return Engagement

1. Based upon the clarity of the water and the debris on the bottom, the swimming pool was not inviting. Perhaps this can be attributed to the absence of water circulation. 2. The continental breakfast was very good. 3. The housekeeper did not correct the two deficiencies that were identified on the room card. Consequently, I had to hold the handle on the commode in the down position in order to complete a flush. 4. Upon entry, the room temperature was too cold due to the thermostat setting. 5. The ice maker provided sufficient cubes.

 

Not Recommended

Trip Type: Overnight Stay Review 2 of 15
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
3.0
Room Cleanliness
2.0
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Adequate for Single Night Travelers

I chose this hotel primarily for its proximity to Interstate 10. Accessing the hotel from the interstate was a bit tricky. The hotel sits on I-10 Service Road which runs parallel to the interstate but besides an access road to the interstate. So, once you exit I-10, be sure not to continue driving straight through the traffic light by the overpass or else you will remain on the access road. Instead, in order to get to I-10 Service Road, you should immediately make a right onto Bullard Avenue and then make a left at the first traffic light. We checked into the hotel at 2 p.m. on a weekday. The two ladies of the front desk were apathetic, but efficient in the check-in process. The lobby is divided into two areas with large couches. A giant flat screen television dominates one side and is surrounded with 3 couches. The other half of the lobby has smaller couches and one desk with a computer for guests’ use. The entire lobby felt sticky and warm. We were initially assigned to a 3rd floor room. The elevator’s floor was grimy owing to the cheap sheet vinyl used as flooring. Our room was not completely cleaned e.g. no clean towels, dirty towels in the closet, and no pillow cases. The air conditioner was old and did not adequately cool the room. After inquiring into the state of the room, we were assigned to another room two doors down from the original one. This room had a new a/c unit and was clean. The air conditioners in the hotel are a mix of new and old. This translates into sporadic uncomfortable spots of heat. The bed mattresses are firm and each bed had four comfortable pillows. The bed sheets were clean and the beds nicely made. The room’s television remote had “stuck” buttons. This made navigating through the channels difficult. The hotel provides basic cable with a sprinkling of premium channels. Not all the outlets in the room functioned properly. The bedside lamps did not function at all. The bathroom’s tub was small and a bit shabby. Bare minimum toiletrie

 
Trip Type: Special Event Review 3 of 15
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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My Observations

1. A paper list of available television stations was not provided. 2. The swimming pool was never operational during my five day occupancy. 3. The continental breakfast was very good.

 
Trip Type: Overnight Stay Review 4 of 15
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Special Event Review 5 of 15
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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the stuff you should know

hotel and staff great. breakfast sucked. not worth going to get.

 
Trip Type: Overnight Stay Review 6 of 15
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Good Deal

The staff was friendly. The locations was convienient and had easy access to the Interstate and an IHOP was within walking distance. Would do it again.

 
Trip Type: Not Provided Review 7 of 15
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great deal

Hotel stay was great. The rooms were nicely prepared each morning and breakfast was a wonderful addition. Recommend this for anyone trying to get a great deal for family or traveling.

 
Trip Type: Special Event Review 8 of 15
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Hotel and close enough to the French Quarters!

This hotel is about 10 miles from the French Quarters, and was a $20 taxi ride. We opted for a taxi instead of paying parking. The hotel seemed to be brand new, and was very clean and fresh smelling. It took me less than five minutes to check in and get my key. The only thing we had trouble with was getting the operator to answer when we called for a wake-up call. Would definitely recommend compare to other accommodations in the New Orleans area for the same money.

 

Not Recommended

Trip Type: Not Provided Review 9 of 15
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (1)
No (0)
Spoiled food, soiled linens

Remember you get what you pay for...Even though the hotel offers continential breakfast it was not worth the effort, they served spoiled milk, sour orange juice and tainted apple juice. They also had no microwave to heat the instant grits or oatmeal, why bother putting it out. The towels were stained and frankly I didn't feel the room was much cleaner either. I have reported my bad experience to their corporate office for review. It just doesn't make sense to run a business if you have no business skills.

 
Trip Type: Overnight Stay Review 10 of 15
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Good rooms

The rooms were great and the breakfast was fabulous.

 
Trip Type: Not Provided Review 11 of 15
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (2)
No (0)
Convenient Location

My friend and I stayed at this hotel during a weekend trip to New Orleans. The location was great as it was right off of Interstate 10. It was a decent value as well as they offered a pretty good continental breakfast with a large plasma TV in both the main area as well as the breakfast eating area. I would recommend this hotel for anyone looking for a basic, clean, 3 star hotel.

 
Trip Type: Not Provided Review 12 of 15
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
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Clean, very nice for the price

Very clean and convenient location, surrounding neighborhoods leave something to be desired.

 
Trip Type: Not Provided Review 13 of 15
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (1)
No (0)
good job

my hotel visit was nice and i enjoyed my visit overall i would recommend this hotel to others it was worth the rate.

 
Trip Type: Special Event Review 14 of 15
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Better than expected

I was hesitant to book this particular because it only had 1 review. But I was quite pleased with my overall stay. Would definitely stay there again.

 
Trip Type: Special Event Review 15 of 15
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Great room for the money

my husband and choose this hotel because of the price, thinking that you get what you pay for, but we were very surprised that the general outlook, and service far exceeded the low price. thank you

 
 
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