Hawaiian Monarch Hotel

Good for price, but...

In need of repair or facelift...very old...rooms are small and seemingly unkept. Price is good if you need a one night layover in a good location to Waikiki strip.

Great room for money

The room with facilities like fridge and microwave oven, not to mention very comfortable beds and a good view, was great value for money. The receptionists were not only courteous but went out of the way to be helpful, giving all kinds of useful information and advice. I would happily recommend it to others.

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Old and needs improvment

Hotel is in need of some renovation- bathroom had gouges in lineoleum, missing tiles and broken/chipped wood on cabinet. No anti-slip in tub, shower curtain did not fit tub enclosure and was missing hooks to hang it from rod. Broken glass entry doors noted at 2 different levels, held together with tape. Room service not up to par- one day one bed was made, the other not. Did not leave washclothes to replace those which had been used and placed on floor as requested by hotel card. After 2 days without, had to ask for them when room service came back to see if she had left the "spray" in our room... which she hadn't. Did not feel particularly safe entering hotel from parking deck, nor entering hotel room itself as there were 2 rooms behind one entry door, allowing plenty of room for someone to lay in waiting for your return. Would NOT recommend nor stay here again. I'm all for cutting costs and understand you get what you pay for, but I've paid less and gotten more elsewhere.

Guest did not leave a comment.

Guest did not leave a comment.

Needs Improvement

This hotel is not that bad but the street that it is on is kinda ghetto. The room was small but clean (no funky smells). Bathroom has a poor design. And no closet (but there is a pole to hang clothes, kinda like an open closet). There is no lanai, and the window only slides opens 6in. It has a microwave and a small fridge which is nice. Overall this hotel is more like a motel. Location is not that bad because it is between Ala Moana shopping mall and Waikiki beach so its convienent for walking. About 20-30min either way.

good value for money, but needs improvement

good value for the money and good location at the gate-way of waikiki though parking rate is seperate from hotel itself so you pay cash and not billed to your room. needs improvement with physical status of hotel and rooms which have seen better days...almost like a time warp..one can imagine that in it's day it was a happening place...paint over paint...thin towels like a supereight you get the picture, but you know that going in when you get that kind of very good rate, but it serves the purpose to bath and sleep, but not stay in.

needs improvements

when taking shower water kept getting cold then hot. plug for tub was broke so had to shower only. hallway smell like cigar smoke. room was clean frig. cold TV worked Bed ok need bigger pillows. but for the money you get what you get.

Staff Doesn't Care

I thought this hotel was good to stay at if you were just passing through Honolulu for a night or two, but my latest stay ruined it all. When I attempted to get in the shower at 730pm there was no hot water, so I called the front desk and the clerk said to give it a few minutes because many people were trying to shower at the same time. So I waited, and waited for about two hours until I finally gave up and went to bed. I got up at 230am and tried again to find that it was still the same problem. By this time it was too late to change rooms because I had a plane to catch, so I took a cold shower while using hot water from the sink so I wouldn't freeze to death. When I told the clerk about it at checkout she ignored me, checked me out and sent me on my way. Worst customer service ever.

Ok hotel for the money

The hotel was ok. I would not stay there for an extended amount of time, but just passing through it was perfect for one night.

Comfortable room, nice view.

Comfortable room. Good service. Good view. Clean. Away from party crowd. Could hear loud sounds from room next door. Bathtub surface needed repair. Reasonable place to stay.

good value

The staff was very friendly and helpful. The price was good. My only real problem was that the hotel is older and I had a lot of trouble getting the electronic key system to work so I had a lot of trouble getting into the room and elevator. I talked to a few other guests and this seemed to be a common problem.

Cheap, but not that cheap for what you get.

For Waikiki, the Hawaiian Monarch is cheap, but you can get a much better room elsewhere for your money (I've stayed at many Waikiki hotels recently). In my room at the Monarch, the curtains were mildewed and did not completely cover the windows (okay unless you want to sleep late). The walls and floors had cracks. The bathroom shelves and cabinets were discolored. There was a smashed bug on the wall above the bed. The king-size bed I supposedly reserved was a queen at best, and the middle of the mattress was sunken in--not just a little either. Unfortunately, I did not take the time to look the room over after checking in or I would have immediately complained. I was honestly disgusted with the room. When checking in, the staff was friendly and helpful enough; however, when I went to check out, the front desk was completely unmanned. I had to wait 10 minutes for someone to show up despite continuously ringing the bell. I am not an impatient person, but I also don't like to be late for work. Really, the only good thing I can say is the staff was friendly.