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Microtel Inn & Suites San Antonio (Northeast), San Antonio, TX

Microtel Inn & Suites San Antonio (Northeast)

Star rating: 2.0 of 5
3911 Ih 35 N
San Antonio, TX, 78219
866-539-0036
Average Rating
3.2
Recommend
50%
18 Guest Reviews

from $36.00

Lowest avg. nightly rate

This rate first available on Monday, Dec 7

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Review Details for Microtel Inn & Suites San Antonio (Northeast):

  • 33% Recommend
  • 2.7 Average Rating
  • 3 Guest Reviews
Hotel Service
3.3
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
3.0

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All Trip Types
(18 ratings)
Average Rating 3.2 of 5
Business
(3 ratings)
Average Rating 3.7 of 5
Romance
(0 ratings)
Average Rating 0.0 of 5
Family
(1 ratings)
Average Rating 2.0 of 5
With Friends
(3 ratings)
Average Rating 2.7 of 5
All Others
(11 ratings)
Average Rating 3.3 of 5

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Not Recommended

Trip Type: With Friends Review 1 of 3
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
2.0
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Needs Improvement, Hard to find

Unless familiar with the feeder troughes alongside the highways in Texas, this hotel will be difficult to find. My GPS had to take me down a washed out, partially closed road to even get to the hotel. Once at the hotel, the paint was peeling (in sheets) off the wall. The view (of the parking lot) wasn't all that bad. We had obviously underestimated what "pool" and "internet" meant. The outdoor pool was very small, no indoor pool. Internet was slow, at best, and sometimes non-functional.

 
Trip Type: With Friends Review 2 of 3
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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No (0)
Great For the Mmoney

Nice window ledges and suits were awsome. The continental breakfast was nothing but donuts and creal, so do not expect a spread. Its very Quite and a good place to disappear

 

Not Recommended

Trip Type: With Friends Review 3 of 3
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (3)
Not worth the hassle

This is the second time I visited this hotel and booked through hotels.com. 1st time-the hotel couldnt verify any information regarding the room because it would take "several hours" for hotel.com to send the information. I called hotels.com to notify them and they were able to call the location and let me know I could then call and get the information I needed. Thank goodness I had the time to do all of that calling around. 2nd time- booked through hotels.com..booked a suite and was given a standard. When I went to the front desk to advise that a mistake had been made, they blamed hotels.com and told me that I should always book through them because hotels.com frequently doesnt send the correct information to their corporate office. I just needed to get the correct room. When traveling, people dont want to hear a blame game. They just want to be able to relax without confusion. This will be the last time that I stay at this location. ***I forgot to mention that the cabinet doors in the room were hanging off of the hinges, I could see the people who passed by outside the door (I guess the door was not square on teh hinges??) AND part of the security lock at the top of the door was missing. Raggedy AND unprofessional is unacceptable.

 
 
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