The Fairmont Kea Lani Maui
- Recommend
- 95%
from $339.00
Lowest avg. nightly rate
This rate first available on Saturday, Nov 28
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Review Details for The Fairmont Kea Lani Maui:
- 100% Recommend
- 4.8 Average Rating
- 4 Guest Reviews
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- Recommended (4)
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Recommended
Trip Type: Family Review 1 of 4Comfortable with Outstanding Service
We have stayed in at several Maui Hotels, including nearby five star hotels. The Fairmont compares favorably for several reasons. First, the suites are spacious and comfortable. However, by far the Fairmonts best asset is their hospitable staff. Every person we met from the Manager to the maid went out of there way to make us comfortable. We were addressed by name the seoond day and it is clearly a hotel policy. You could fee the "Aloha spirit". The adults only pool is a plus if your not traveling with kids, or if your kids are adults (like ours). Pool attendants found everyone a chair every day. Although there aren't any private beaches in Hawaii, the beach at the Fairmont is geographically secluded and beautiful. It is noteworthy that the hotel is only 18 years old and could use some renovation. An 840sf suite should have flat screen tvs and wireless internet service. Ironically, we asked why our wireless service had such a low signal and were told that the hotel rooms were not wireless. (But it worked anyway) That said, we would most certainly stay at this hotel again (next year). Less I forget, their new restaurant, named Ko, has the best sushi appetizer and the food was incredible. Had dinner at sunset overlooking the pool and a perfect sunset. It doesn't get much better than this!
Recommended
Trip Type: Family Review 2 of 4Beautiful Maui
Our stay at this hotel was wonderful. We had an ocean view and were able to watch the beautiful sunset every night. The grounds are well kept, pools are delightful, and the staff is extremely pleasant. Great place to stay.
Recommended
Trip Type: Family Review 3 of 4Great hotel but
Excellent hotel but watch for hidden fees such as if breakfast is included, they will double charge for tips.
Recommended
Trip Type: Family Review 4 of 4Very Good Hotel
The service was very good as the staff responded quickly to my requests. When I arrived at the hotel, I was not satisfied with the view from my room, which they labeled as "Full Ocean View". The view was more half ocean/half empty lot. However, the front desk was quick to upgrade me to a "Deluxe Ocean View", which was spectacular. The pools and the beach are excellent; very kid friendly. The best thing about the hotel is the size of the rooms, over 800 sqft, which allowed my two kids to spread out and run around. The bathroom was large with floor to ceiling marble tiles; very nice. The only negative I have about the hotel is that it is a bit dated and needs a minor renovation; i.e. new carpet and a fresh coat of paint. Nick's seafood is the premier restaurant at the hotel. It is very expensive and the food, in my opinion, does not live up to the price tag, however, the service there was amazing. I dropped my fork on the ground and within 10 seconds it was replaced without me asking. The staff attends to your every need and they were great with the kids.
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