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Hilton London Gatwick Airport, Gatwick,

Hilton London Gatwick Airport

Star rating: 4.0 of 5
South Terminal, West Sussex
Gatwick, RH6 OLL, GB
866-539-0036
Average Rating
3.8
Recommend
80%
25 Guest Reviews

from $123.00

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This rate first available on Monday, Dec 21

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Review Details for Hilton London Gatwick Airport:

  • 94% Recommend
  • 4.2 Average Rating
  • 16 Guest Reviews
Hotel Service
4.3
Hotel Condition
3.9
Room Comfort
4.3
Room Cleanliness
3.9

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All Trip Types
(25 ratings)
Average Rating 3.8 of 5
Business
(2 ratings)
Average Rating 4.5 of 5
Romance
(0 ratings)
Average Rating 0.0 of 5
Family
(7 ratings)
Average Rating 2.6 of 5
With Friends
(0 ratings)
Average Rating 0.0 of 5
All Others
(16 ratings)
Average Rating 4.2 of 5

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Trip Type: Special Event Review 1 of 16
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
3.0
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Needs improvement

It is the only hotel on the airport complex, therefore can show 4 star rating, and higher pricing. However, in my opinion, the current state of the hotel and restaurants are not 4 star rated. I ate in the only restaurant, and made a comment that the food was not 4 star rated. Service was good, but perhaps a better selection of food is necessary. I always stay there before international flights, so have watched the hotel over many years. It needs attention.

 
Trip Type: Special Event Review 2 of 16
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
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London Gatwick Airport Hotel

Always a pleasure to stay there; Makes checking in so much easier. The new restaurant is MUCH better for the traveler. However the value and price of the hotel is still very expensive - but then it is located in the airport.

 
Trip Type: Overnight Stay Review 3 of 16
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Convenient

Convenient for the London train and walk into the South Terminal for an early check-in.

 
Trip Type: Overnight Stay Review 4 of 16
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 5 of 16
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (1)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Not Provided Review 6 of 16
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
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Yes (1)
No (0)
Prices Are Exorbitant

Everything about the hotel was so overpriced, I felt like I was being robbed. I had a phone card that had an 0800 number (free call) - the hotel charged me 5GBP or $10 each time I used the phone. If I wanted breakfast, it would cost me $40 for cereal and toast. I went downstairs to the gift store to buy a bottle of water and it cost $2.50. I ended up not wishing to eat and drink or enjoy any of the amenities the hotel had to offer. In this economic crisis, I think I would advise people to stay at a hotel a few miles away in order to save money. Terrible hotel.

 
Trip Type: Overnight Stay Review 7 of 16
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 8 of 16
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 9 of 16
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 10 of 16
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 11 of 16
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
3.0
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Yes (0)
No (0)
Convient for overnight stay at Gatwick

The Firealarms rang several times during the night. Once we were told all was ok, later we had to leave the Hotel and sit out in rain. Then...when we re-entered....they kept ringing. Did not get much sleep.

 
Trip Type: Overnight Stay Review 12 of 16
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Convenient to the Airport

The hotel is connected to the South Terminal of Gatwick airport, and with rolling luggage, you have no problems getting in and out of the airport from the hotel

 
Trip Type: Overnight Stay Review 13 of 16
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 14 of 16
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (1)
good overnighter

Convenient hotel for connecting flights from Heathrow to Gatwick etc.

 
Trip Type: Overnight Stay Review 15 of 16
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
 
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