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The Fairmont Chicago at Millennium Park, Chicago, IL

The Fairmont Chicago at Millennium Park

Star rating: 4.0 of 5
200 N Columbus Dr
Chicago, IL, 60601
866-539-0036
Average Rating
4.6
Recommend
95%
344 Guest Reviews

from $229.00

Lowest avg. nightly rate

This rate first available on Monday, Dec 21

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Review Details for The Fairmont Chicago at Millennium Park:

  • 96% Recommend
  • 4.6 Average Rating
  • 23 Guest Reviews
Hotel Service
4.7
Hotel Condition
4.5
Room Comfort
4.8
Room Cleanliness
4.7

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All Trip Types
(344 ratings)
Average Rating 4.6 of 5
Business
(49 ratings)
Average Rating 4.6 of 5
Romance
(98 ratings)
Average Rating 4.7 of 5
Family
(23 ratings)
Average Rating 4.6 of 5
With Friends
(76 ratings)
Average Rating 4.6 of 5
All Others
(98 ratings)
Average Rating 4.4 of 5

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Trip Type: Family Review 1 of 23
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Great Location

The hotel is located right next to Millenium Park which was great for us! If you dont mind walking the hotel is located near the Magnificent Mile and all the shopping an dining that you could possibly want. The room was a bit old looking as far as carpet and walls were concerned. It was very clean though which made up for the age. Price was pretty good for the location. Would recommend.

 
Trip Type: Family Review 2 of 23
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great location - walked to everything!

The location of the Fairmont was fantastic - within walking distance to Michigan Ave., Navy Pier, Grant Park, Theater District, and right next to Millenium Park! The hotel service was exceptional, and the concierge was very helpful finding restaurants and directions. The hotel is very close to the L, and we were able to take it easily to see a Cubs game one evening. We are looking forward to returning soon!

 
Trip Type: Family Review 3 of 23
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Family Review 4 of 23
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Family Review 5 of 23
Overall Rating
4.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Hotel Great - Service needs improvement

The hotel itself was great - clean room - great decor - great location. However, we were there for 2 days in August without air conditioning, and no acknowledgement of the fact from staff except to say they were working on it. Most disappointing was the service - from bell hop to front desk to concierge - no effort was given to customer service. I would give friends a qualified recommendation, in the hopes that our experience was not the norm.

 
Trip Type: Family Review 6 of 23
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Wonderful location

Beautiful room, great service and a very convenient location. Excellent proximity to lakefront, Michigan Avenue and Millennium Park. The park was a nice break from running from attraction to attraction. Would stay here again.

 
Trip Type: Family Review 7 of 23
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Family Review 8 of 23
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Nice, but missing an essential

There's a very "upscale" feel to the hotel, but I only was able to get a complimentary cup of coffee in the hotel on one morning; otherwise you have to pay $2 for a cup (not worth it), or try and figure out their fancy espresso machine in the room and even then it's not clear if you have to pay for the in-room coffee (it's stocked with the rest of the mini-bar items). Heck, even a Super-8 offers free coffee every morning!

 
Trip Type: Family Review 9 of 23
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 10 of 23
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 11 of 23
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Family Review 12 of 23
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Family Review 13 of 23
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Family Review 14 of 23
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Family Review 15 of 23
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
 
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