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Hampton Inn Suites Boston, Boston, MA

Hampton Inn Suites Boston

Star rating: 2.5 of 5
811 Massachusetts Ave
Boston, MA, 02118
866-539-0036
Average Rating
4.3
Recommend
89%
131 Guest Reviews

from $139.00

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This rate first available on Wednesday, Nov 25

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Review Details for Hampton Inn Suites Boston:

  • 90% Recommend
  • 4.0 Average Rating
  • 21 Guest Reviews
Hotel Service
4.3
Hotel Condition
4.4
Room Comfort
4.2
Room Cleanliness
4.6

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All Trip Types
(131 ratings)
Average Rating 4.3 of 5
Business
(24 ratings)
Average Rating 4.3 of 5
Romance
(12 ratings)
Average Rating 4.3 of 5
Family
(21 ratings)
Average Rating 4.0 of 5
With Friends
(13 ratings)
Average Rating 4.3 of 5
All Others
(61 ratings)
Average Rating 4.4 of 5

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Trip Type: Family Review 1 of 22
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Nice hotel, but pretty far from downtown

Thought we could walk to town (and we did, several times), but it was a very long walk and some parts were not through nice areas.

 
Trip Type: Family Review 2 of 22
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Good for the price

Did a one night stay in Boston to take our 2 year old son to the Children's Museum. The hotel was pretty easy to get to. Parking was convenient. The area is congested around rush hour. It is near a hospital so there were a lot of sirens (from ambulances) during the day and night. Didn't use the pool at all. Breakfast seemed to be a typical continental breakfast.

 
Trip Type: Family Review 3 of 22
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Above average-good place to stay

We had a king size nonsmoking room. No extra amenities such as refrigerator or microwave. The room was comfortable, the bathroom was not huge or luxe, but did have a tub with shower, not simply the shower. What makes this hotel a good stay are the services provided. They serve a hot breakfast every morning with a full complement of sides. They also offer a shuttle in town and from the airport that save some time and money with taxis. The T is a ten min walk from the hotel. The hotel was flexible and allowed early check in when we gave them early notice. The staff is attentive and friendly,we would stay there again.

 
Trip Type: Family Review 4 of 22
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Outstanding Breakfast

The Hampton has an excellent breakfast for its guests. From fresh fruit, yogurt, rolls, danish, bagels, cereal, eggs, and sausage. This was a wonderful bonus to staying here.

 
Trip Type: Family Review 5 of 22
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Good Service and clean

Yes...

 
Trip Type: Family Review 6 of 22
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Family Review 7 of 22
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
3.0
Room Cleanliness
5.0
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Exc. room for money

The only complaint I have is that the sofabed mattress was lousy: springs poking and sagging. The regular bed was a lovely King. Indoor pool we didn't use was just big enough to get wet. Aerobic equipment was mediocre but at least present. Excellent breakfast one day, not so great the second day with lousy "french toast" otherwise, great value and very helpful staff.

 
Trip Type: Family Review 8 of 22
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Customer Service

Hotel staff really worked to accommodate guests -- when more tables were needed in the breakfast room - they were added, when an additional shuttle was needed for guests on Saturday night - it was provided. Our room was great - a suite roomy with a couch sleeper sofa. Parking was reasonably priced.

 
Trip Type: Family Review 9 of 22
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Family Review 10 of 22
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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It was just what we wanted

grandkids loved the pool.Every one was very nice

 
Trip Type: Family Review 11 of 22
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Very clean and comfortable hotel

I will come back again.

 
Trip Type: Family Review 12 of 22
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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nice stay

would like more shuttles do to location, besides that it was wonderful. oh...they advertise hot breakfast and it really wasn't more than the usual continental breakfast and no eggs...not even the hard boiled eggs they usually have

 
Trip Type: Family Review 13 of 22
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Nice Clean Hotel!

We enjoyed our stay. We did have an issue with our toilet in the room several times over the three days. The staff was always right up to our room to resolve the issue. Management should look into this ongoing issue!

 
Trip Type: Family Review 14 of 22
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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wish it were closer

I really did like the hotel, it was clean and I did like the complimentary shuttle. Our shuttle driver, Greg, was awesome. He was helpful, polite and very helpful to my fiance and I due to the fact that we were travelling with our 8 month old daughter. We do wish that the hotel was closer to other amenities such as Fenway and shopping but overall we were happy with our stay.

 
Trip Type: Family Review 15 of 22
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great hotel but shuttle runs are too infrequent.

The shuttle goes to three stops in Boston and apparently you can request that it take you to the nearest T stop (orange line) but it doesn't go there regularly. The shuttle runs about every two hours for the other three stops and every hour to the airport. I would have preferred the shuttle run more often and just go to the nearest T stop because you can get around Boston using the T. Otherwise, it was a pleasant experience and a great breakfast.

 
 
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