Doubletree Hotel at the Entrance to Universal Orlando

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Excellent Hotel for the Price!!

I was shocked at how great the hotel was based on the great price we got for our stay. It was conveniently located directly across the street from Universal and has shuttles to City Walk and the parks. The rooms were comfortable, fashionable and clean. I would recommend this hotel and already have!

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Extra Parking Charge

Hotel tried to charge me for the safe, which I did not even use...

Not Bad but Not Great

Ok, its the Doubletree. Very nice hotel typically. But we had a few bumps. The hotel was newly renovated but our door was not flush against the facing so you could see out into the hallway. The TV I had to turn off and turn back on to find the channels I could watch. NO TV GUIDE showing a scrolling list!!! Once I turned the tv off and then on I guess it reset and you could see a listing of the channels but not whats actually coming on!! A few noisy guests overnight, no big deal. But the clincher, about 11:00 am I'm in the shower, my wife is ironing and about the time I exit she's looking at me asking if I hear that. A faint emergency alarm asking us to evacuate. We are on the 16th Floor!!! We exit via the stairwell only to get to the bottom and there is no hotel representation asking if we're ok, step over here, have a cookie and some juice, sorry for the inconvenience....NOTHING! It was at least 30 minutes before we discovered someone pulled the alarm. Now, again you can't control all of your guests but you can control how you the Doubletree handles emergencies. Overall, if I stay there again I know what to expect and not to expect and I definitely will not be on the 16th floor.

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Great service

The staff was fantastic. The rooms need new furniture.

Outstanding Hotel

I was impressed with the rooms, staff and amenities. Pools are awesome.

good location

this hotel was adequate because I had a convention in the same building. The rooms were fine, the eating options were very limited, very expensive restaurant or Starbucks or Pizza Hut. The surrounding area had several unremarkable chain restaurants. There was a high charge for wi-fi in rooms, simple office supplies were unavailable in rooms. This is fine for families but a disappointment for business travel.

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