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Queen Kapiolani Hotel, Honolulu, HI

Queen Kapiolani Hotel

Star rating: 2.0 of 5
150 Kapahulu Ave
Honolulu, HI, 96815
866-539-0036
Average Rating
3.6
Recommend
74%
129 Guest Reviews

from $69.00

Lowest avg. nightly rate

This rate first available on Saturday, Nov 28

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Review Details for Queen Kapiolani Hotel:

  • 55% Recommend
  • 2.9 Average Rating
  • 11 Guest Reviews
Hotel Service
3.0
Hotel Condition
2.7
Room Comfort
3.0
Room Cleanliness
3.1

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All Trip Types
(129 ratings)
Average Rating 3.6 of 5
Business
(11 ratings)
Average Rating 2.9 of 5
Romance
(18 ratings)
Average Rating 3.4 of 5
Family
(26 ratings)
Average Rating 3.5 of 5
With Friends
(25 ratings)
Average Rating 3.6 of 5
All Others
(49 ratings)
Average Rating 3.8 of 5

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Trip Type: Business Review 1 of 11
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Get the Ocean View Room...I got the Penthouse... WoW

The Ocean View is a must.... I got the whole upper corner of the hotel... Awesome...

 
Trip Type: Business Review 2 of 11
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (1)
No (0)
"Aloha spirit lives in heart of the employees"

It is far a few between to find a hotel in Waikiki where their employess is not tarnished by corporations and the ALOHA spirit lives within their smiles and customer service. The hotel is older, comfortable & clean. I would recommend this hotel, the Employees Hawaiian Hospitality is impecable. A room is a room those whom great you with warm smiles and eager assistance turns an ordinary room into paradise... Something that is slowly dimishing in Waikiki.....

 

Not Recommended

Trip Type: Business Review 3 of 11
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (3)
No (0)
Not a "bad" place to crash ONLY!

The location is really good right next to the strip and the beach, zoo, and diamond head. But there is no AC, the hotel looks a little grungy, and the hall ways smell like smoke. But it depends on how cheap you can get a room for, but all in all its not a bad place to just "crash" after a long day or night out on the island, but keep in mind if your not on the windward side your going to wake up sweating.

 

Not Recommended

Trip Type: Business Review 4 of 11
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (2)
No (0)
Horrible

This was the worst hotel I have ever stayed in. The carpet in the room was covered in stains, the bed did not have any fitted sheets, the blankets were dirty, the shower head was so low I had to kneel down to wash my hair, no fridge, and our non smoking room smelled like smoke. The whole non smoking floor smelled like smoke.

 
Trip Type: Business Review 5 of 11
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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I LIVE IN HAWAII

THIS IS NOT A FANCY HOTEL---BUT A GREAT LOCATION ACROSS FROM THE ZOO AND A BLOCK FROM THE BEACH--CLOSE TO WAIKIKI SHOPPING

 
Trip Type: Business Review 6 of 11
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
2.0
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Yes (1)
No (0)
Old Hotel with Vibrant and Energetic Staff

The rooms were old, plain and simple. And the company did its best with what it had. The lighting in the hallways and main areas can be improve. The hotel is located next to a municipal parking lot in which it costs $0.25/hour for a maximum of 4 hours to park - but remember, the parking toll is in effect 24 hours a day. Don't get caught parking without paying or you'll pay the $35 ticket. The staff is by far the best assest this company has. From the valet to the front desk to the room cleaners, they are all top notch and very professional and courteous and totally embody the Aloha spirity. Aside from the oldness of the room and hotel, overall the experience was well worth the costs.

 
Trip Type: Business Review 7 of 11
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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roomy

price plus parking equals other hotels but nice view of diamond head

 

Not Recommended

Trip Type: Business Review 8 of 11
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
Was this review helpful?
Yes (0)
No (4)
Bad Services

Needs Improvement

 

Not Recommended

Trip Type: Business Review 9 of 11
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
2.0
Was this review helpful?
Yes (2)
No (2)
Bad deal

It's true you get what you pay for. It really felt and seemed like a prison or along that lines. Bad look and bad vibe.

 
Trip Type: Business Review 10 of 11
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 11 of 11
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
3.0
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Yes (2)
No (0)
Care Worn

The Queen Kapiolani was at one time a lovely holiday hotel. Great location just half a block from the beach with views of the beach and Diamond Head. However, it is obvious that the current owners are taking out the profits with little return to maintenance and upkeep. The hotel is in need of some renovation. She has been overused and under maintained for too long.

 
 
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