Hotel Derek

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Archie

This Hotel is real Ghetto, it seems like they host a nest of pimps and H*e's. It felt like a lot of the FEMA people are still in the Hotel and I could have sworn this place host's a ring of ho*kers. I like a nice party vibe with good looking people but this plce was just GHETTO. Nice location that's it. Have fun....

Nice Hotel - expensive parking

The hotel itself is pretty nice and the rooms were very clean. However I thought the parking was very expensive. There is no place to self park so you have to do valet which is $19/day (as many in and outs as you want), however I felt obligated to tip the valet bringing the parking rate over $20/day. It's a tricky location to get a car in and out of since it's on the corner of a VERY busy intersection. I got a great deal on this hotel so I can't complain, I would look elsewhere though if it was closer to full price. I was disappointed by the pool, it was very small! No hot tub either.

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Horrible Customer Service and the rooms are hot!

The lady at the front desk need to go back and get come more customer service training. Our room was on 66 and it was still warm. Also, they don't offer bell service which I don't quite understand.

For the deal, it was worth it...

On life's list of fun things to do, my inlaws coming to visit falls somewhere BELOW sitting in a tub full of scissors. Worse yet, is when they don't call before they arrive! So needless to say, I needed a place to run to for the night that was close by. I personally live in the Houston area and I've been to hotel Derek's lounge/bar but never stayed in the hotel. I have to say I was impressed for the sweet deal I got on the room. it was quiet, comfortable (although the bed could have been a little softer) and the service was great. Like most inner houston hotels, parking is extra. The room was clean and well appointed with a wonderful view. I considered staying at hotel ZaZa (a newly renovated hotel; very modern and shiek), but for half the price I stayed at Derek. If you're looking for a deal, Hotel Derek is great via hotels.com and it earns its 4 star rating. If you're looking for a really nice hotel and you're willing to pay for it, splurge for the Icon or ZaZa

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Disappointing accomodations

I have stayed at the Derek twice before and found it to be of excellent standards. The hotel has obviously taken a downward turn. The previously very nice bar and restaurant are gone, with more then a few tables and a bar stools leaving no ambience and certainly no customers or locals who used to stop by at this hip place for a drink after work. Secondly, the west side facing rooms are extremely hot and noisy. Even though we were told to keep our shades closed, the air conditioning was not cold and the I-10 highway noise was unbearable and we had to ask to be moved across the hall to the east side. The pool is a "slice" of water wedged in a very odd pie shaped corner w/little or no sun exposure at all and lack of total ambience and looked more like an indoor hot tub /shower area. The location and the neighborhood has changed obviously and felt somewhat risky at night to even go across the street to the local pharmacy , as well it is next to impossible to turn in or get out onto the street in your car given the heavy congestion 24 x 7.

A/C Needs Improvement

The hotel was nice and trendy, but we had issues with our A/C. It was very stuffy, humid and warm in the room. It took about 45 minutes for them to move us to another room which was a little better. One of the front desk associates was extremely rude...need to work on their customer service skills.

Had a dress stolen out of the closet--DO not stay here.

I had a Neiman Marcus dress stolen out of the closet no more than 2 hrs from checking out. I checked out at 2 pm and realized I left the dress around 4 pm. I called the hotel to let them know and they told me housekeeping did not find anything in lost and found from my room but to check with housekeeping the next day. I called several more times and they finally told me that no dress was found and that the housekeeper who cleaned my room was "trustworthy". I am very disappointed with this hotel and do not recommend anyone staying here. I would never have expected to have something stolen in this "caliber" hotel.

great location

it was in great location to teh gallaria mall , and they have bus shuttle to drop us to the mall and pick up,friendly staff i had a good time

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