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River Rock Casino Resort, Richmond, BC

River Rock Casino Resort

Star rating: 4.0 of 5
8811 River Rd
Richmond, BC, V6X3P8, CA
866-539-0036
Average Rating
4.4
Recommend
93%
89 Guest Reviews

from $166.00

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This rate first available on Thursday, Nov 26

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Review Details for River Rock Casino Resort:

  • 97% Recommend
  • 4.4 Average Rating
  • 31 Guest Reviews
Hotel Service
4.5
Hotel Condition
4.6
Room Comfort
4.6
Room Cleanliness
4.7

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All Trip Types
(89 ratings)
Average Rating 4.4 of 5
Business
(4 ratings)
Average Rating 4.5 of 5
Romance
(13 ratings)
Average Rating 4.6 of 5
Family
(31 ratings)
Average Rating 4.4 of 5
With Friends
(8 ratings)
Average Rating 4.5 of 5
All Others
(33 ratings)
Average Rating 4.2 of 5

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Trip Type: Family Review 1 of 31
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Fantastic views

We had a two-bedroom suite overlooking the water. The views were fantastic and the room was very comfortable. Price is a bit steep but the two-bedroom suite sleeps four comfortably and has a very nice living room for small family gatherings.

 
Trip Type: Family Review 2 of 31
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Hotel - convenient to major highways

We enjoyed our stay - it is close to the airport and we could hear the planes up to about 11:00 p.m. The hotel was under construction, which didn't really pose a problem. My biggest complaint is the lack of places to eat. The food court was pretty good, but they could use a nice place for breakfast - the coffee cafe was not open while we were there. The pool and hot tub were great and overall we had a nice stay - rooms were very nice.

 
Trip Type: Family Review 3 of 31
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great room for the money

Clean, spacious room. Good value for the money.

 
Trip Type: Family Review 4 of 31
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Thumbs up for the River Rock

Nice rooms, not too expansive but a one room suite was configuable for 2 adults and two kids. We had the least expensive rooms, on the 5th floor, which don't have much a view (a cooling tower) on the East tower, but that was fine for us. We tried two restuarants: the Buffet which is really pricey for families, but is a cut above the usual steam table fare that "buffet" conjures up. We wouldn't do it again - Richmond has great restaurants and this one seem over priced. We also tried the food court - this was surprisingly good (nice stirfrys and noodle dishes), but located in the casino, so your children can't accompany you there. Roughly $10 (CDN) per dish. The riverside location is a bit sketchy, a pretty industrial neighborhood, but nice views of the (industrial) riverfront. Again, not an issue for a family who's interested in Richmond and Vancouver sights. There is a elevated train station under construction just outside the hotal, so it should be very convenient to get into Vancouver in the future. For the kids, there's a nice smaller indoor pool, with a waterslide that entertains, if considerably smaller than commercial waterparks. There are towels and showers at poolside and a basic excercise room just overlooking the pool. Our 7 and 8 year olds loved everything. On balance, we recommend the River Rock: good value, decent location (relative to Vancouver) and decent amenities, in a clean hotel. (The hotel is undergoing construction in August 2009).

 
Trip Type: Family Review 5 of 31
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Family Review 6 of 31
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Hotel

River Rock Casino was very convenient to the airport, freeway, and Vancouver. It took about 15 minutes to reach downtown. The one bedroom suite was very nice. The bed was the most comfortable one during our vacation. The hotel was clean, staff courteous, and very quiet. We enjoyed the breakfast in the Casino Food Court. Pool area and marina were both very nice.

 
Trip Type: Family Review 7 of 31
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Staff

Friendly and helpful staff

 
Trip Type: Family Review 8 of 31
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding Hotel

Everyone is very polite in the hotel. Room is very spacious and comfortable. Will definitely stay here again when we come back to Vancouver. They will have a metro in Sept 2009 to connect hotel location to downtown Vancouver and also airport. I will give it a five star rating.

 
Trip Type: Family Review 9 of 31
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great room for the money with great services

Staff was extraordinarily helpful during the check-in process, considering we were traveling in a group of 18 people. The swimming pool provided great joy for the kids, especially the slide. Fitness center was well kept with good view overlooking the pool and the marina.

 
Trip Type: Family Review 10 of 31
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Best hotel with a pool, casino in Vancouver Area

We stay here over 8 or so times every year when visiting Vancouver. It's conveniently located in Richmond where all the great Chinese food is found, Richmond is much cleaner and safer than Downtown Chinatown.

 
Trip Type: Family Review 11 of 31
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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OUTSTANDING

AWESOME SERVICE FROM EACH AND EVERYONE IN THE HOTEL.FELT LIKE WE WERE ROYALTIES,GREAT,NEW,CLEAN,SPACIOUS ROOMS,GREAT DECOR,CLEAN,UPSCALE BATHROOMS,BEAUTIFUL POOL AND SLIDE,FUN.NICE BIG CASINO.FREE PARKING WAS A BONUS.ONLY DOWNSIDE IS THAT RIVERROCK IS LOCATED JUST OUTSIDE CITY,ABOUT 15-20 MINUTES FROM DOWNTOWN AND THERE IS NOTHING WITHIN WALKING,HOWEVER THERE IS A MALL AND BUNCH OF CHINESE RESTAURANTS WITHIN 5 MINUTES.WE WENT WITH KIDS AND THEY LOVED THIS PLACE ALTHOUGH WE DON'T GAMBLE,IT IS FUN AND DELIGHT TO BE THERE.IF YOU DON'T NEED TO STAY IN DOWNTOWN,STAY HERE.

 
Trip Type: Family Review 12 of 31
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Excellent hotel, great service!

Would deffinitely stay again.

 
Trip Type: Family Review 13 of 31
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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"Great room for the money"

The staff was alway smore than helpful and always greeted my wife and I when we encountered them. Will stay here again when we visit Vancouver. We stayed for 3 nights before boarding our cruise ship to Alaska.

 
Trip Type: Family Review 14 of 31
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Family Review 15 of 31
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
 
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