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The Parkway Hotel, Saint Louis, MO

The Parkway Hotel

Star rating: 3.0 of 5
4550 Forest Park Ave
Saint Louis, MO, 63108
866-539-0036
Average Rating
4.5
Recommend
98%
87 Guest Reviews

from $110.00

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This rate first available on Tuesday, Dec 1

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Review Details for The Parkway Hotel:

  • 94% Recommend
  • 4.4 Average Rating
  • 36 Guest Reviews
Hotel Service
4.3
Hotel Condition
4.5
Room Comfort
4.3
Room Cleanliness
4.5

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All Trip Types
(87 ratings)
Average Rating 4.5 of 5
Business
(19 ratings)
Average Rating 4.8 of 5
Romance
(7 ratings)
Average Rating 4.6 of 5
Family
(10 ratings)
Average Rating 4.6 of 5
With Friends
(15 ratings)
Average Rating 4.6 of 5
All Others
(36 ratings)
Average Rating 4.4 of 5

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Trip Type: Special Event Review 1 of 36
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 2 of 36
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
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Great for the med campus.

Perfect for business at the hospital. Friendly staff and nice hotel.

 
Trip Type: Special Event Review 3 of 36
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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very pleasant stay

the hotel was clean and pleasant and the staff couteous. They did not advertise that they have a free breakfast, which would have been nice to know ahead of time. Also the hotel is not overlooking Forest Park, which I had thought it was. It's about two blocks away Overall though it was a very nice place.

 
Trip Type: Overnight Stay Review 4 of 36
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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A pleasant enough stay

While the hotel is located on a busy street near a large hospital, which makes it a bit noisy if you are on the street side of the hotel, you are in a neighborhood that has lots of eateries nearby and the park isn't too far away. The room was comfortable and clean and there was free ethernet. The doors to other rooms are very loud when they close, so in the morning you hear lots of people going in and out of their rooms. The only really disappointing thing about this hotel was the breakfast. It wasn't very good, a standard selection but poorly prepared, and it is located in a corner of the lobby so that everybody is bunched together to get to the food. The tables are actually out in the lobby and there aren't enough. Many people had to sit on couches and balance their plates in their laps. Inexplicably, the coffee and tea is far from the breakfast display. So, mediocre to bad food and a totally impracticle set up for breakfast.

 
Trip Type: Special Event Review 5 of 36
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Excellent service

The staff was exceptionally professional and friendly, and the rooms and common areas were appealing, clean, and well cared for. The Forest Park neighborhood is a treat too- the park itself is gorgeous (completely changed my opinion of the city overall) and there are great ethnic cuisine restauraunts just a block from the hotel. Two items to consider: if you want a view, ask for it. We didn't care and so didn't ask, and the window did indeed open to the parking garage. Also, if you are planning on being out quite late downtown, plan ahead for cab fare of at least $15 back to the hotel.

 
Trip Type: Not Provided Review 6 of 36
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Everything we expected!

We chose this hotel for it's proximity to st louis childrens hospital. the hotel is connected to the hospital via covered walway which was great for us. definately recommend this hotel if staying for a while at st louis childrens hospital.

Hotel Response

Thank you for reviewing The Parkway Hotel. Yes we are conveniently located (on the campus of)Children's Hospital, Barnes, Sitemen Cancer Center and Washington University School of Medicine. Our third floor connects via pedistrian bridge to quickly get you to the various buildings,therefore no need to be outside in bad weather. As of October 5th we now offer a FREE HOT BREAKFAST in our lobby daily. If you are traveling to St. Louis in the near future, we look forward to having you again as our guest and we'd like your next review on our FREE HOT BREAKFAST! See you soon.

 
Trip Type: Special Event Review 7 of 36
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Nice hotel but needs some improvement

The lobby was beautiful, which gave me high hopes for the room. The room, however, seemed a little dated and there was no hotel information book. The front desk staff was not too great - forgot to give everyone their welcome gift (we were there for a wedding). Having an Applebees attached to the hotel was very nice.

Hotel Response

Thank you for taking the time to review The Parkway Hotel. We recently updated our Beautiful lobby. We have plans for updating our guestrooms in 2010, which consists of plasma TV's and replacing our soft goods. We had just removed our information book from all guestrooms for updates which, like all hotels, takes place annually. The wedding gift bags that are brought into the hotel by the wedding families which are handed out to the families and friends during their check in. Typically the brides do not have individual names on them. Our staff pulls a report for each wedding block of guestrooms. As each guest for that group checks in, they are given a bag that was provided by the bride. If a guest has selected to make a reservation "outside" of the wedding block by going through hotels.com etc. our staff has no way of knowing that the hotels.com guest is part of a wedding group. New Parkway Hotel news! As of October 5th we now offer a FREE HOT Breakfast in our lobby daily. Thank you for your comments and we look forward to having you as our guest in the near future.

 
Trip Type: Special Event Review 8 of 36
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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A Few Issues

the window in my room looked directly into the parking structure. there was no entrance from the garage to the hotel.

 
Trip Type: Special Event Review 9 of 36
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Special Event Review 10 of 36
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 11 of 36
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 12 of 36
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Excellent choice

We had all good experiences with this hotel. The room was extremely clean and comfortable, and the front desk staff very helpful. There are only two computers in the business center, so one may need to plan around that if checking in for a flight online. Beautiful neighborhood across the street, with many little cafes and coffee shops. Easy access to the metro-about three blocks.

 
Trip Type: Special Event Review 13 of 36
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
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So convenient for us as we have testing and doctors meetings at Barnes Hospital.

So convenient for us as we have testing and Drs. appointments at Barnes Hospital. After a long day, it is nice to have a restaurnat on the first floor of the Hotel, also.

 

Not Recommended

Trip Type: Special Event Review 14 of 36
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
1.0
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Sometimes Reviews May Be Misleading

I have changed reservation from other hotel to Parkway because of reviews. However, I was very disappointed. The staffs were very friendly upon check-in. As I was walking corridor to my room, the odor from cleanig chemical were so strong that I covered my nose and mouth. The room is decent sized. However, the shower tub was not very clean. Dart residue reamined. What really shocked me was that there were left over used tissue under sheet. I suspect cleaning crew made beds without changing sheets. In early morning, the noise from buses on street was so much it was hard to remain bed. I regretted for choosing room on street side over parking.

 
Trip Type: Special Event Review 15 of 36
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Nice Choice in the Central West End

Somewhat aging hotel but this hotel really tries hard to please. Extras such as warm cookies, fresh popcorn, coffee and fresh fruit are available free. A well stocked little store with snacks, drinks and supplies. Attached to Barnes Jewish Hospital, one block from Metrolink, one block from Forest Park and one block from the hub of the Central West End. But the hotel's biggest strength is a really cheerful, extremely courteous staff, especially at the front desk.

 
 
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