Grupotel Gravina

Excellent Service and Quality

Truly exceptional service and advice regarding local safety/restaurants/tapas from the front desk staff. The free Internet and cafe/bar/restaurant onsite was convenient and much appreciated. They even gave out a 50% off coupon for their breakfast buffet. Clean hotel. The beds were hard, but this appears to be the norm with other hotels as well. Conveniently located just a couple of blocks from the Las Ramblas district. My family would definitely stay there again!

Mixed Opinion

The staff is very friendly and helpful. The beds are VERY firm and the room was hot much of the time. We were there in late June. The lobby is cool and comfortable but our 3rd floor room was always too hot. There is no temperature control just an on-off switch. The breakfast is GREAT!

Remarkable, Friendly Hotel!!

The Grupotel Gravina was simply marvelous!! We were close to the Rambla, a beautiful old cathedral, many restaurants with reasonable prices, shopping galore and nearby metro or other transportation. The clerks were very friendly and courteous at the desk, and even offered us a glass of champagne if so desired at check-in time. The room was ready for us soon after we arrived after an all night flight. We felt safe, and one day even returned from the bakery with lunch to rest in our hotel room. This is an excellent choice, and also so kind to accomodate children. The clerks also speak a bit more English and it was much easier to ask them specific questions. They also have a little breakfast if so desired and a full cafe/wine bar too on the premise. It was a little more money than we usually spend, but totally worth it as you are so close to walking the Rambla, the Placa de Catalunya and the bus touristic. It is just a bit off the north part of the Rambla. You basically have access to the airport using RENFE just a few blocks away. The hotel also offers you detailed maps of the city and information. A Great Choice!!

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Good Hotel but very small rooms

In general, the Hotel is good. Service at the front desk was good and timely. The rooms are clean, but they are small. Very close to where the action is in Barcelona. Beds are rock solid, after 3 days you get used to them. Service at the bar is very good.

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Pros and Cons

PROS Great location, blocks off the Plaza de Catalunya Excellent Service We had the two twin Superior Room and it was large by European standards Air Conditioning worked well CONS The beds like most European beds were pretty hard There was a lot of noise from the street below, so if you are a light sleeper this may not be the place for you. The second tower is connected to the first but you have to leave the elevator, go up stairs then get a different elevator; so if you have much luggage it can be a pain.

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Location

Very central and on a quite street all services and tourist attractions within walking distance.

Great customer service, poor hotel maintance

First of all, hotel locaion is great, just at the heart of the city, easy to access to everywhere by metro or by foot. But if you travel with car, the parking is very expensive 26Euro per day. The room is not good, at least the room we stayed has wired smell, really small and no air flowing. Things are not very clean. The best thing about the hotel is staff are very nice and friendly, they will tell you and recommend places to go and eat. Especially the Japanese girl during the evening shift is very knowledgeable and friendly. Also the wireless is free in the hotel.