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Sheraton Sports Complex & CoCo Key Waterpark, Kansas City, MO

Sheraton Sports Complex & CoCo Key Waterpark

Star rating: 3.5 of 5
9103 E 39th Street
Kansas City, MO, 64133
866-539-0036
Average Rating
4.0
Recommend
82%
342 Guest Reviews

from $109.00

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This rate first available on Wednesday, Nov 25

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Review Details for Sheraton Sports Complex & CoCo Key Waterpark:

  • 83% Recommend
  • 4.1 Average Rating
  • 60 Guest Reviews
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.3

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All Trip Types
(342 ratings)
Average Rating 4.0 of 5
Business
(43 ratings)
Average Rating 3.9 of 5
Romance
(34 ratings)
Average Rating 4.2 of 5
Family
(63 ratings)
Average Rating 4.0 of 5
With Friends
(60 ratings)
Average Rating 4.1 of 5
All Others
(137 ratings)
Average Rating 3.9 of 5

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Trip Type: With Friends Review 1 of 62
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 2 of 62
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 3 of 62
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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very pleased

We were very excited with this hotel! We were able to walk to arrowhead with no problem and denny's was across the stree, so we got breakfast on the way. Room and staff was exceptional and we had a view of arrowhead and parking lot from 7th floor! room was clean and beds very comfy.

 
Trip Type: With Friends Review 4 of 62
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
1.0
Room Cleanliness
4.0
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fairly good

could not change the thermostat to the room which made it very uncomfortable. allthough a certain temp would be ok for most,this was not the case and would be better for the guest to be able to change as neccassary.

 
Trip Type: With Friends Review 5 of 62
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Outstanding KC Stay

The room was great, the hotel was very large and super quiet. Excellent value and location. Our only complaint was that the bed was too hard, of course, that is our preference. Great staff, restaurant was having a buffet for the game and it was some of the best food I have ever had, the roast beef was amazing!!

 
Trip Type: With Friends Review 6 of 62
Overall Rating
4.0
Hotel Service
2.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Entry issues

We were a little miffed because they told to park in back near our room. What they didn't tell us was that entry door couldn't be accessed after 10 p.m. There's also no sign. We also had several issues with our room keys and got a bit of a snotty remark from the night desk. This was all taken care of and taken care of well the next day.

 

Not Recommended

Trip Type: With Friends Review 7 of 62
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
2.0
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Not what I would expect

We reserved a nonsmoking room but given smoking. There were ciggarette ashes left in the room. Dirty windows and a tiny bathroom. Average height people had to squat to fit under the showerhead. Hot tub was lukewarm and filled with dead skin and hair. However, the view was great and the beds were comfortable. Overall, a let down.

 
Trip Type: With Friends Review 8 of 62
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
4.0
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Perfect for a sports event

I was pleasantly surprised when I opened my room to the Sheraton. Clean and very comfy bed! Very convenient to the stadiums. They provide shuttle service but we chose to walk because it's just that close! Great fitness center, too. Disappointments - extra charge for internet, no continental breakfast and the hot tub was not hot. They got maintenance right on it when I brought it to their attention. Still worth it. I would go back if I were to stay for a football or baseball game

 
Trip Type: With Friends Review 9 of 62
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
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A great time

Convenience and a lounge?! Who could ask for anything more!

 
Trip Type: With Friends Review 10 of 62
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: With Friends Review 11 of 62
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: With Friends Review 12 of 62
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
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Walking distance to Chiefs and Royals

Rooms and service weren't bad either, with one exception. Once the kitchen closes for room service, the people at the bar could take orders for pick up, but don't even answer the phone from hotel guests. Not cool.

 
Trip Type: With Friends Review 13 of 62
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
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Good Deal

The blackout blinds are great since there is a ton of light there. Comfortable for the price.

 
Trip Type: With Friends Review 14 of 62
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Good location

If you are going to a football or baseball game, it is an excellent location within walking distance to both stadiums. It is very easy to get to, and was clean and comfortable. I would stay here again.

 
Trip Type: With Friends Review 15 of 62
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Cozy hotel...even cozier bathroom

Overall very clean and well maintained. We arrived 4 hours ahead of check in on a game day Saturday and our room was all ready for us. The front desk staff was very friendly and helpful. Rooms were very nice. We had a standard king room..the only drawback was that it was a corner room and the bathroom was very tiny. The shower head accommodated someone less than 5'5". But the towels were fresh, and the water was hot.

 
 
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