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Sheraton Sports Complex & CoCo Key Waterpark, Kansas City, MO

Sheraton Sports Complex & CoCo Key Waterpark

Star rating: 3.5 of 5
9103 E 39th Street
Kansas City, MO, 64133
866-539-0036
Average Rating
4.0
Recommend
82%
341 Guest Reviews

from $109.00

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This rate first available on Tuesday, Nov 24

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Review Details for Sheraton Sports Complex & CoCo Key Waterpark:

  • 79% Recommend
  • 3.9 Average Rating
  • 137 Guest Reviews
Hotel Service
3.9
Hotel Condition
4.0
Room Comfort
4.2
Room Cleanliness
4.0

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All Trip Types
(341 ratings)
Average Rating 4.0 of 5
Business
(43 ratings)
Average Rating 3.9 of 5
Romance
(34 ratings)
Average Rating 4.2 of 5
Family
(63 ratings)
Average Rating 4.0 of 5
With Friends
(60 ratings)
Average Rating 4.1 of 5
All Others
(137 ratings)
Average Rating 3.9 of 5

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Trip Type: Not Provided Review 1 of 139
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Special Event Review 2 of 139
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
3.0
Room Cleanliness
5.0
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Up to date & Clean, but Needs some improvements

Hotel and room were nice, clean and up to date. But I personally do not like rooms that have the vanity in the shower/toilet area. Also, the mirror above the sink was small and didn't go down the whole counter top. We kept having problems with the screen on the tv, the beds were too small (double beds instead of queens) and the pillows were flat. There was some kind of dinner event at the hotel one night and there was no place to park in the lot when we got back from a dinner out.

 

Not Recommended

Trip Type: Special Event Review 3 of 139
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (0)
"Needs Improvement"

The hotel was Great for the money we spent, but if we would have paid full price for a supposedly 3 1/2 star hotel, I would have been highly disappointed! The hotel was old and had many stains in the carpets throughout! Needs new flooring! We had to ask where the pool was located, and the one worker we asked didn't even know they had an indoor pool!!! The walls were paper thin, could hear everything around us! Like I said great for the price we paid, but would not pay full price!!!

 
Trip Type: Special Event Review 4 of 139
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 5 of 139
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Special Event Review 6 of 139
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Good location for watching a game

The proximity to Arrowhead was great. The room was clean and nice. The only complaint was the heater was noisy. The breakfast was a little pricy, but was really good. Would stay there again.

 
Trip Type: Overnight Stay Review 7 of 139
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
3.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Special Event Review 8 of 139
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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great experience

This is a great hotel with many convenient restaurants and services directly attached to the building. The water park looked like a lot of fun though we were unable to participate. There was a wireless internet fee though the TV in the room advertized it as a free service. Our room faced west providing a great view on the sports complex and the downtown sky line.

 
Trip Type: Special Event Review 9 of 139
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Place to Stay

Great amenities. Close to shopping and not too far from downtown.

 
Trip Type: Not Provided Review 10 of 139
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 11 of 139
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
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Pretty darn good

The room was clean and quite comfy, but the hallway by the elevator had trash that was not picked up during our stay (one day). There was a convention staying there, and it was a little noisy, but nothing unbearable. Plus, with kids, you could totally avoid the waterpark -- a real lifesaver in my book!

 
Trip Type: Overnight Stay Review 12 of 139
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Not Provided Review 13 of 139
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 14 of 139
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 15 of 139
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
 
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