Hilton Garden Inn Rome Airport

The room was great...the food was not

We booked here to launch our trip home from our vacation. The hotel is great (if very expensive) but for the food...the restaurant service was poor and the food was just OK. It was a bit difficult to find the shuttle buss location to reach the hotel from the terminal (who would know to wait by the Sheraton sign). Otherwise OK for airport hotel.

Good Hotel for Airport

Good hotel for moving to/from the airport. Remote from everything else except the airport so don't plan on doing anything except staying at the hotel.

Missing a few marks

There's a few issues I would like to identify: * There are no signs in the airport that designate where to wait for the shuttle bus. Very difficult to find. (You have to cross the road and wait near the rental cars. How would we know that?) * The day time shuttle bus driver was rude. He was grumbling about loading luggages. * There was only one person doing a check in, and there was over 10 people in line. It was nearly 45 minutes before everyone got checked in. * There was no service help in putting the luggage in the room. Everyone had to do it themselves, so of the guests were seniors and had difficulty. There were some good things: * The shuttle bus driver at night was courteous. * The restaurant waitresses were courteous. Hope this feedback helps.

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Cosmo, Comfy and Convenient

We typically stay at an airport hotel on the last night of our vacation. The Hilton Garden Inn Rome was the perfect accomodation after a jam-packed two-weeks in Italy. Our room was ready and the staff was polite and efficient. The room was clean, the bathtub a welcome sight and the comfort bed a delight. The dining fare was fine, but the breakfast buffet was wonderful. Even the tea was tasty. The hotel staff seems to cater to business travelers and when one needs to catch a plane, it is all business. Our bill was ready and the hotel shuttle was on time. We'd book again.

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The Hilton Garden Inn Rome Airport

Nice, modern and clean hotel close to the Rome airport. I can highly recommend this hotel. The only problem we had was with the shuttle bus that was late or did not come at all. Had to call hotel several times for pick up at airport.

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Fantastic Hotel in All Ways!

We loved this hotel! This was our final hotel before leaving Italy, and it was a great way to end our vacation. The service was outstanding, the rooms were superb--spacious, clean, well appointed, and welcoming. The entire hotel was spotless. The hotel shuttle provided wonderful service for us. The buffet breakfast was the best that we encountered anywhere during our vacation in Italy. We would certainly use this hotel again, and recommend it for any length stay.

Strictly an airport hotel

This is strictly a hotel for those who need ready access to Fiumicino, say, to catch an early morning flight. The one big gripe I have is that info on the hotel does not clearly point out that this is NOT the Hilton Rome Airport hotel. My wife and I laboriously followed the signs in the airport to this last, only to find out that the Hilton Garden Inn Rome Airport is a completely different hotel, a short cab or shuttle bus ride away. Still, we were greeted cordially when we finally arrive there, the room was clean and comfortable, and breakfast the next day was very, very good.

Outstanding Hotel

This was a great place but we did expect breakfast to be included as it was in the other hotels in Italy.

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