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Boston Omni Parker House Hotel, Boston, MA

Boston Omni Parker House Hotel

Star rating: 4.0 of 5
60 School St
Boston, MA, 02108
866-539-0036
Average Rating
4.4
Recommend
90%
507 Guest Reviews

from $139.00

Lowest avg. nightly rate

This rate first available on Saturday, Dec 19

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Review Details for Boston Omni Parker House Hotel:

  • 78% Recommend
  • 4.0 Average Rating
  • 85 Guest Reviews
Hotel Service
4.2
Hotel Condition
3.9
Room Comfort
3.7
Room Cleanliness
4.3

Nothing is more important than the opinions of our guests.

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All Trip Types
(507 ratings)
Average Rating 4.4 of 5
Business
(85 ratings)
Average Rating 4.0 of 5
Romance
(106 ratings)
Average Rating 4.5 of 5
Family
(70 ratings)
Average Rating 4.6 of 5
With Friends
(65 ratings)
Average Rating 4.5 of 5
All Others
(181 ratings)
Average Rating 4.4 of 5

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Next Next Page 1 of 7 Previous Previous
Trip Type: Business Review 1 of 91
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Great customer service

The hotel was comfortable although old. No views of anything interesting from most of the rooms. The room service food was fantastic one day and terrible the next. I did complain to the front desk. The management then did everything to apologize and correct their error. I was truly impressed with the customer service. Better than 98% of the hotels I have stayed in. Room was quiet.

 
Trip Type: Business Review 2 of 91
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding Hotel

This is the longest consecutively opened hotel in the USA. It opened in the 1850's, and has never been closed for even one day!! Excellent location in Freedom Trail area, walking distance to the Amtrak station. The staff are wonderful and completely accomodating; beautifully decorated, large rooms, immaculately clean, fabulous dining room with excellent breakfast choices. Honestly, I do not have one complaint, and would recommend this property to everyone. I am in the travel industry and it takes alot to impress me. Thank you hotels.com

 
Trip Type: Business Review 3 of 91
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Business Review 4 of 91
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Room

The bathroom was a bit small, but other than that, great room and location. Will definitely stay there again.

 
Trip Type: Business Review 5 of 91
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Very Comfortable, Great Location

I will definately stay here again. Can't beat the location. Only a short walk to the subway to/from the airport. Rooms are a bit on the small side.

 
Trip Type: Business Review 6 of 91
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 7 of 91
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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No (0)
a couple of very,very small problems

Broken Iron quickly replaced. Broken ironing board needed to stay open for 3 days. not really worth complaining about. Overall, a pleasant stay.

 
Trip Type: Business Review 8 of 91
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Very Nice

This hotel is in a great location, only 15 minutes from the airport, and very nice accomodations. I would definetly stay again.

 
Trip Type: Business Review 9 of 91
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 10 of 91
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 11 of 91
Overall Rating
1.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
2.0
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Bath took 1 hr to drain

I had a shower and the drain took 1 hour to drain, the fire alarm went off, we we turned on the heater a little. Also the room smelled. Moreover, in regards cost parking with the hotel over night was a whopping 40.00

 
Trip Type: Business Review 12 of 91
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 13 of 91
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
1.0
Room Cleanliness
3.0
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Bad room for the money

This hotel is simply over priced, the reception was border rude and certainly passing on her bad day to me. The room is kinda small and ok if it was $50 cheaper. not worth the money, many better hotels in boston.

 
Trip Type: Business Review 14 of 91
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 15 of 91
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
 
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