Taj Boston

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Great service, old world comfort

Very excellent staff

Comfortable Stay Again

I travel to Boston occasionally both on business and for pleasure. I have stayed at the Taj on three separate occasions and have been extremely pleased each time wtih the quality of the rooms, the demeanor and attitude of those at the desk, concierge, restaurant. They all make you feel special. The valets are extremely nice AND timely. Your car is there exactly when requested. Location is superb to all the shops on Newberry and the Boston Gardens across the street are delightful to relax in. A true treat each and every time I stay here.

Needs Improvement

Large room, nicely furnished, but bath wasn't perfectly clean...hairs behind bath faucet. Newbury Street side of hotel, tree wells empty...and lantern broken. Arlington Street side of hotel...poor plantings. Hotel needs spit and polish and discipline. Bar charming and bartenders know their work.

Exceptional location in a historic city

The Taj Boston Hotel, formerly the Ritz-Carlton exceeded our expectations. I've stayed in similarly priced hotels all around the world, and the professionalism of the staff, location, and size and features of the room would compel me to stay again if I visit Boston.

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Good choice for the location

The best thing about the Taj is the location. Room was OK, comfortable and clean but the rate is a little on the expensive side. This is an old hotel, lobby and restaurants give a better impression than the rooms; they are dated. Strange that the bathroom did not have an electrical outlet.

Lovely service and surrounds

Newbury Street, Comm Ave, Boston Commons and the garden view make this a terrific location. The hotel does not disappoint.

Great Location

Over looking the gardens was really nice. Nice turn down service in the evening. Bathroom a lttle cramped, but much like other hotels of similar quality in the area.

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Beautiful Room, Outstanding Service

Everything about this hotel exceeded my expectations, from the white-gloved bellhop to the four-poster king-sized bed. I will definitely return on my next visit to Boston.

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Excellent stay

Nice location. Fine quality rooms. But the especially delightful piece was the exceptional helpfulness and courtesy of all the hotel staff...not excessive subservience but a friendly attentiveness...makes for a very pleasant stay.