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Sofitel London Gatwick, Gatwick,

Sofitel London Gatwick

Star rating: 4.0 of 5
North Terminal
London Gatwick Airport
Gatwick, RH6 0PH, GB
866-539-0036
Average Rating
4.5
Recommend
92%
87 Guest Reviews

from $119.00

Lowest avg. nightly rate

This rate first available on Friday, Dec 18

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Review Details for Sofitel London Gatwick:

  • 80% Recommend
  • 4.5 Average Rating
  • 10 Guest Reviews
Hotel Service
4.4
Hotel Condition
4.7
Room Comfort
4.6
Room Cleanliness
4.6

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All Trip Types
(87 ratings)
Average Rating 4.5 of 5
Business
(16 ratings)
Average Rating 4.3 of 5
Romance
(2 ratings)
Average Rating 5.0 of 5
Family
(10 ratings)
Average Rating 4.5 of 5
With Friends
(1 ratings)
Average Rating 5.0 of 5
All Others
(58 ratings)
Average Rating 4.6 of 5

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Trip Type: Family Review 1 of 11
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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very comfortable!!

A++++

 

Not Recommended

Trip Type: Family Review 2 of 11
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Good hotel-terrible food

The hotel is nice and it is very convenient. There is no reason related to amenities as to why anyone should not stay in this hotel. If you need food late in the evening though, please do not order room service. The food is simply unacceptable. We had 2 double-decker sandwiches (chicken and roast beef) and they were disgusting. The white bread looked like a mop sponge and the taste was terrible. The fruit plate we got was from probably from an old expired can. Put it simply, I would never order food in that place again.

 
Trip Type: Family Review 3 of 11
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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superstar

We stayed in this hotel at London Gatwick just as a convenience before flying home to the US the next morning, and we are pleasantly surprised. The whole facility and its staff were very impressive. It had good restaurants, which is a major plus in an airport setting. The staff was professional and helpful, and I would certainly pick this one again. Also, the rate was an excellent value.

 
Trip Type: Family Review 4 of 11
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Hotel if flying out of Gatwick

I would high recommend this hotel. It was very clean (rooms looked new) and the staff was very friendly. If you have a flight out of London Gatwick, this is the place to stay because it is attached to the North Terminal via an enclosed, raised walkway.

 

Not Recommended

Trip Type: Family Review 5 of 11
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Guest did not leave a comment.

 
Trip Type: Family Review 6 of 11
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great hotel!

Helpful staff - excellent snack in cafe on Podium floor. Easy access to & from plane thru moving walkway. Bathroom large & spotless. Excellent breakfast was additional L10s when we ordered it on checkin. Overall a very pleasant O/N experience.

 
Trip Type: Family Review 7 of 11
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Family Review 8 of 11
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Family Review 9 of 11
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Very quiet and comfortable

For anyone planning an early departure from Gatwick after a vacation, this was a great hotel choice. Just minutes from departure gates, exceedingly quiet, very clean and fresh, comfortable bed -- and I'm very picky! We did not try the bar or restaurants, so I cannot comment on those, but I would recommend this hotel to anyone.

 
Trip Type: Family Review 10 of 11
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Family Review 11 of 11
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding hotel

Highly recommended especially for business travel. Would be nice if internet connection was provided for free.

 
 
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