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Sofitel London Gatwick, Gatwick,

Sofitel London Gatwick

Star rating: 4.0 of 5
North Terminal
London Gatwick Airport
Gatwick, RH6 0PH, GB
866-539-0036
Average Rating
4.5
Recommend
92%
87 Guest Reviews

from $119.00

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This rate first available on Thursday, Dec 17

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Review Details for Sofitel London Gatwick:

  • 93% Recommend
  • 4.6 Average Rating
  • 58 Guest Reviews
Hotel Service
4.6
Hotel Condition
4.6
Room Comfort
4.6
Room Cleanliness
4.6

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All Trip Types
(87 ratings)
Average Rating 4.5 of 5
Business
(16 ratings)
Average Rating 4.3 of 5
Romance
(2 ratings)
Average Rating 5.0 of 5
Family
(10 ratings)
Average Rating 4.5 of 5
With Friends
(1 ratings)
Average Rating 5.0 of 5
All Others
(58 ratings)
Average Rating 4.6 of 5

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Trip Type: Overnight Stay Review 1 of 58
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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NIce hotel, but definitely some flaws...

The situation at Gatwick airport is pretty brutal. We landed in the South terminal, had to take a bus to the North terminal. Ok, this was reasonable for any airport hotel, but then we had to haul our three bags each quite a long distance outside to the hotel. I must admit, once at the hotel, things ran rather smoothly and the service was fine. Also the next morning they had a coach to take people directly to the south terminal b/c of all the inconveniences they are experiencing with the construction projects. I would say this feature should be permanent and charging people 2 pounds for the trip seemed silly as hell. It is the problem of the airport and the hotel, not the customers. But, if you are going to do some traveling and do not want the hassle of leaving the airport, it was definitely the best option.

 

Not Recommended

Trip Type: Special Event Review 2 of 58
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Beautiful, clean hotel but inconvenient at this time.

The monorail connection between terminals closed at the end of September for repairs which will take a year. The walkway from the hotel to the terminal is also closed for renovation. Therefore, to reach the terminal one has to take the elevator down to the ground floor, go through the car park, cross the road and then take another elevator up two flights to reach the shuttle bus for the south terminal. There were a good number of buses for the transfer, but a lot of up and down walking with luggage. However, on a trial basis, the hotel is providing a bus, costing two pounds from the front door of the hotel to the south terminal which was very convenient. One must make a reservation at the desk. Secondly, many English hotels do not provide a wash cloth. It is like taking your own tooth brush. This hotel did not provide a face cloth but I always carry my own. Everything else was perfect: comfortable, clean room.

 
Trip Type: Overnight Stay Review 3 of 58
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Airport Hotel

I loved this hotel! It is so wonderfully comfortable, clean and luxurious. A great hotel right at the Gatwick airport. I was able to get up early and head right to the terminal for my flight. It is not a hotel you'd want to stay in for a trip to central London. The tunnel from the terminal is under construction. So finding the route to the lobby was a bit confusing. But I'd highly recommend this hotel for anyone needing a place to stay at Gatwick.

 
Trip Type: Overnight Stay Review 4 of 58
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 5 of 58
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Sofitel overnight recovery from a 12-day cruise

This was a spacious, affordably priced room to rest up prior to a long international flight the following day. The room had a large window that allowed in much light and added to the clean, pleasant ambiance of the location. The beds were particularly comfortable.

 
Trip Type: Overnight Stay Review 6 of 58
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Not Provided Review 7 of 58
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
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Luxury and size

After 3 weeks of tiny bathrooms in England, and showers and tubs, I could barely fit into, the size of the bathroom and its amenities was a treat. Wonderful kingsized bed with fabulous duvet. Great meal downstairs, was very quiet though at an airport. Highly recommended.

 
Trip Type: Overnight Stay Review 8 of 58
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 9 of 58
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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lovely and super convenient

The hotel was clean, new, showers were a dream.Very convenient for access to the North Terminal. The Cafe meal was surprisingly excellent. Perhaps my only two negative comments would be that the local telephone call rate is expensive and that the porter service seemed a little scant. This only mattered because I was pregnant and felt I would be better off with some assistance. However, for anyone in a normal physical state the short push to the terminal is practically effortless.I would definitely stay there again.

 
Trip Type: Overnight Stay Review 10 of 58
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 11 of 58
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Location

The hotel was very nice. We had a bit of a problem with the attitude of the front-desk representative but this was offset by the concierge (he was great). It was very convenient to the airport. Everything was in walking distance through the tunnels. I suggest eating in the airport as it is much cheaper. The biggest complaint I have is that they did not provide washcloths. I thought they just forgot but the couple traveling with us had none either. I am not sure if this is standard but I suggest you ask when checking in. It took forever to have some brought up. The beds were comfortable however; the television was a little outdated. Of no concern to those who watch little TV but if you are a TV buff; you will notice!

 
Trip Type: Overnight Stay Review 12 of 58
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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location

If you are flying out of Gatwick and wish to be at the airport the night before this is a very good location, walking bridge across to the north terminal.

 
Trip Type: Overnight Stay Review 13 of 58
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Excellent Hotel

Lovely comfortable room. Very clean, just excellent.

 
Trip Type: Overnight Stay Review 14 of 58
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Not Provided Review 15 of 58
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
 
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