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The Colonnade Hotel Back Bay, Boston, MA

The Colonnade Hotel Back Bay

Star rating: 4.0 of 5
120 Huntington Avenue
Boston, MA, 02116
866-539-0036
Average Rating
4.4
Recommend
90%
220 Guest Reviews

from $239.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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Review Details for The Colonnade Hotel Back Bay:

  • 91% Recommend
  • 4.4 Average Rating
  • 81 Guest Reviews
Hotel Service
4.5
Hotel Condition
4.3
Room Comfort
4.4
Room Cleanliness
4.3

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All Trip Types
(220 ratings)
Average Rating 4.4 of 5
Business
(46 ratings)
Average Rating 4.3 of 5
Romance
(32 ratings)
Average Rating 4.5 of 5
Family
(34 ratings)
Average Rating 4.3 of 5
With Friends
(27 ratings)
Average Rating 4.3 of 5
All Others
(81 ratings)
Average Rating 4.4 of 5

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Trip Type: Overnight Stay Review 1 of 82
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great design and comfort

After a week on a cruise, we splurged on a larger room, and it was well worth it - great beds and bedding, large round table and high end chairs, four-star bathroom, beautiful woodwork, colors and fabrics. Helpful staff, especially Jimmie, their charming bell man. They need more staff, however (front desk phone unanswered, etc). Good restaurant and bar downstairs. Good, hot room service.

 
Trip Type: Special Event Review 2 of 82
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Lovely Hotel

Clean, updated room with comfortable bed. Great bath and bed linen. Loved the reading light at the head of the bed. Safe location, convenient to Back Bay attractions. Easy walk from the Amtrac Back Bay station. Friendly, helpful staff.

 
Trip Type: Special Event Review 3 of 82
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Not Provided Review 4 of 82
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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very nice

in copley, most hotels are huge. the collonade is an alternative to the usual huge chain hotels. the rooftop pool was nice and the keurig coffee makers in the room were great.

 
Trip Type: Special Event Review 5 of 82
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 6 of 82
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Special Event Review 7 of 82
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Great Location

The Colonnade is located on a major street directly across from the Shops at Prudential Center (mall with numerous dining options). Also, very close to Shaw's grocery store. Walkable to the public garden/Common, as well as Fenway. 5 minute walk to Newbury Street shopping and dining. Very enjoyable stay. Rooms are modern and very clean. Pool area is fun and relaxing.

 
Trip Type: Overnight Stay Review 8 of 82
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Special Event Review 9 of 82
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great hotel

The Colonnade is conveniently located near the Prudential Center. The hotel is extremely clean, provides all necessary in-room ammenities; friendly staff; nice rooftop pool; nice restaurant; easy access to the T commuter line.

 
Trip Type: Not Provided Review 10 of 82
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Wonderful

Very friendly staff, great room with a very comfortable bed, all in a super location. Walk to Fenway Park, shopping.

 
Trip Type: Not Provided Review 11 of 82
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Special Event Review 12 of 82
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Despite some minor things, still loved it.

I loved this hotel and would definitely go back again. It is located directly across the street from Prudential Mall and is close to many little shops, places to pick up food, and to restaurants. Everything you need is within easy walking distance. Park your car and leave it there while you are staying in the hotel. (However they charge you $38 a day to park your car..this should have been mentioned in the hotel description.) There is a swimming pool on the roof. I looked forward to taking a cool swim after a busy day, and was informed by hotel staff that there was a banquet booked that evening at the pool and the entire pool area was closed...even to guests of the hotel. My only other complaint if you want to call it that, was that the walls are thin, and you can kind of hear what is happening in the next room at night (if you catch my drift). However I have to say despite these somewhat minor issues that I just mentioned, I still loved the hotel and my stay there.

 
Trip Type: Special Event Review 13 of 82
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Hotel in Back Bay

The hotel staff was very helpful and friendly and our room, which was ready early was very large and extremely comfortable. Brasserie Jo, the restaurant in the hotel was excellent for breakfast and we had dinner there as well once and the food was excellent as it is in the restaurant of the same name in Chicago. Would definitely recommend to the hotel to others.

 
Trip Type: Special Event Review 14 of 82
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
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Guest did not leave a comment.

 
Trip Type: Special Event Review 15 of 82
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (4)
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Lovely Hotel

Beautiful, comfortable rooms, lovely service. The hotel is in great condition, staff is polite and prompt in responding to needs. Located directly outside of a T stop, plenty of access to taxis and within walking distance of much of the city. The rates were a little high, but we were staying the weekend of the Boston Marathon so presumably we were paying a premium for the location and the event. Would definitely recommend this hotel to anyone wanting to visit the city.

 
 
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