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Travelodge AT&T center /I 10 East, San Antonio, TX

Travelodge AT&T center /I 10 East

Star rating: 2.0 of 5
3939 E Houston St
San Antonio, TX, 78220
866-539-0036
Average Rating
2.8
Recommend
46%
48 Guest Reviews

from $39.00

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This rate first available on Sunday, Nov 29

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Review Details for Travelodge AT&T center /I 10 East:

  • 45% Recommend
  • 2.9 Average Rating
  • 22 Guest Reviews
Hotel Service
2.8
Hotel Condition
2.6
Room Comfort
3.0
Room Cleanliness
2.6

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All Trip Types
(48 ratings)
Average Rating 2.8 of 5
Business
(9 ratings)
Average Rating 2.0 of 5
Romance
(2 ratings)
Average Rating 1.5 of 5
Family
(9 ratings)
Average Rating 3.2 of 5
With Friends
(6 ratings)
Average Rating 3.5 of 5
All Others
(22 ratings)
Average Rating 2.9 of 5

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Not Recommended

Trip Type: Special Event Review 1 of 22
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
2.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Special Event Review 2 of 22
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Rude Staff

The entire experience was a negative one. I reserved 2 rooms and when we checked in only one room key was activated and I had to return to the front desk. The next night my room key stopped working and the desk clerk was very uncooperative about helping us get into our room. We spent an hour trying to convince him to come and see that there was a problem with the door. He was also rude to another quest who had locked his key in his room. I will never again stay at that Travelodge and may never stay at any Travelodge.

 

Not Recommended

Trip Type: Special Event Review 3 of 22
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
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Yes (0)
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You get what you pay for

This hotel is pretty run down. My room had a funny smell and was just generally worn out. On the positive site, it was very affordable, had clean sheets, and the front desk clerk was friendly. It is also very easy to access off I-10. Don't expect much, and you'll be satisfied.

 

Not Recommended

Trip Type: Special Event Review 4 of 22
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
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Yes (0)
No (0)
needs improvement

hotel is not maintained well. and there is not need to have calls at 10 am to remind of time to leave

 
Trip Type: Special Event Review 5 of 22
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
3.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 6 of 22
Overall Rating
3.0
Hotel Service
1.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Good place to stay if you are tired after a long day

It was okay. Clean, and easy access to highway 10 and not a bad drive to downtown area. I wouldn't want to actually spend time there but it was fine for sleeping. We were busy with our sons Air Force graduation so we didn't mind but not a place to hang out by the pool. They tried to charge us 20 dollars just to use an iron and there were some construction workers doing a job there that used the swimming pool. As far as the breakfast goes it was only frosted flakes and bad coffee. It was very clean and the beds were comfortable and the AC worked perfect. Good place if you are just tired after a long day.

 
Trip Type: Special Event Review 7 of 22
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Special Event Review 8 of 22
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
3.0
Room Cleanliness
1.0
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Yes (0)
No (1)
Disgusting...

Brown slime on the sink (think it was tobacco chew). Plugged/overflowing drains in sink & shower Shower did not work well (limited spray) Smelled like smoke (in a non-smoking room) Only 2-towels provided for 2-people (total)? Front office smelled like sweat

 
Trip Type: Special Event Review 9 of 22
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Travelodge ATT

This is located within 2 miles of both the AT&T center and the Alamodome. It was very clean and easy to get to. The bed is very comfortable. The only issue was the low flow toliet, very hard to flush down toliet paper.

 
Trip Type: Special Event Review 10 of 22
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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Great room and location

The room we stayed in was very clean and very comfortable. The staff was very friendly. This was the first time we used Hotels.com and we recommend it to anyone looking for a great bargain.

 
Trip Type: Special Event Review 11 of 22
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (2)
No (0)
Great for the money

Goo hotel and close to the AT&t center. $8 cab ride for 4 people. Would recommend.

 

Not Recommended

Trip Type: Not Provided Review 12 of 22
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (1)
No (0)
It was worth the price

Worth the price but wont go back. In a bad neighborhood. Away from Sea World the whole reason why we went. You had to travel thru the hood to get something to eat that was near the hotel. Construction going on at the hotel. Didn't feel safe because of where I had to park. Pretty clean room, clean outside pool. Fairly nice people, but we had a good vacation.

 

Not Recommended

Trip Type: Not Provided Review 13 of 22
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (1)
No (0)
terrible experienc!

i booked this hotel through hotels.com.  thinking to myself that they are respectable.  i was so wrong.  for starters the area, was scary.  in the neighborhood there were bars on the windows of the homes.  the outside of the hotel looked terrible.  the room doors and rails the paint was all chipped/worn off.  so i asked the manager about the cancelation policy, since i had just booked it 4 hours prior, & not even seeing the room.  he wouldnt let me.  the room had a terrible terrible odor. it was an odor of somethng dead mixed with mold odor.  the furniture looked like it was from the 80s.  the baseboards on the walls were coming off.  a mount light on the wall was just hanging there.  looked like they wrapped paper around the screw and tried to put it back in the wall, and it didnt hold.  then i called hotels.com to express the lack of qaulity with this hotel.  the lady i spoke with called the manager to discuss & he was such a jerk because he still wouldnt let me cancel my reservation.  so in the end we let this hotel, went and booked another hotel.  dont waste your money on this hotel!!!

 
Trip Type: Not Provided Review 14 of 22
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (1)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Not Provided Review 15 of 22
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
3.0
Was this review helpful?
Yes (1)
No (1)
needs improvement

The motel is pretty rundown. My room had obvious signs of wear and tear. The air conditioner was very loud and the linens were very cheap and uncomfortable. My coffee pot had never been emptied or cleaned and had green mold. The rest of the room was clean however. I will stay elsewhere in the future.

 
 
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