Travelodge AT&T center /I 10 East

Never Again

The hotel is in dire need of attention. The hotel is very dirty, in a bad neighborhood, and in my opinion unhealthy. I would never consider staying there again. The management is unfriendly and non-cooperative.

How Not To Treat Guests

Arrived at check-in time 3PM on a Sunday. No other vehicles in parkingt lot-they were expecting me?--room not ready until 3:30--had to wait in lobby at uncleaned tables set out for continental breakfast. Deposits required for everything,ie. iron, phone--I was using credit card-still had to go to lobby, wait extended times to get these things. Breakfast included was stale bread and not much more. No pastries or even milk for the cereal. Remote for TV didn't work-took to office rpeatedly and on the third day of my stay they finally took the time to find one that worked. Luke warm water. Noisy plumbing and bugs--not sure what they were. If not for a non-refundable 6 day reservation, I would have gone elsewhere. REALLY glad when my stay was over!!!!!!!!!!!

Worst Hotel Yet

I have been traveling (job related) throughout Texas for the last 4 months. I have stayed in many hotels and I can honestly say that this is the worst hotel that I have stayed in the entire 4 months. The desk clerk disinterested and at times rude. The hair dryer did not work and I could not get any help with that problem -- in spite of the fact that I was on the way to a job interview. The room was not clean. I saw only one other car in the parking lot, so being too busy could not be a valid excuse. Would not recommend this hotel.

Ok for location but a litle creepy

It was a good location for the AT&T Center, but i wouldnt stay there by myself. Its right next to the hwy and its a little creepy there. Also, the front guy was having issues with the reservations of our rooms becasue the people checking in were not the people we had put down when we reserved them. Not a big deal, right, well he took a little while before he realized it was ok. The rooms were already paid for, so i told him he had to find a way to make it work.

most harassing hotel i've ever stayed ay

when i first arrived at the hotel i was greeted behind a bullett proof glass window and i told the guy i just had surgery and i had an infant and a dog and i needed something on the bottom floor so it would be easier for me. he did not listen to what i told him and that evening i was not feeling too well because i just had surgery and i needed to rush to the restroom where the door was jammed shut! and to top that off my grandmother came to get my dog and the baby and the hotel staff(about 3) came to my door to tell me they need more money for the dog that was not even there so being sick and sore i just handed them 20 dollars and about 5 minutes later i get another knock at the door and did the same and then 5 minutes later they came again! so all in all i ended up giving them 60 dollars from them coming to my door. then a few minutes later they started calling me on the phone in the room and cursing at me about how they need more money from me. so i told them i was checking out 2 days early and i wanted at least a days rate back and they refused.

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Needs Improvement

Location was kind of strange, you need a car to get anywhere. Employees were very nice and helpful. For the price it was ok but nothing that makes you want to return there when visiting San Antonio.