Loews Hotel Philadelphia

Nice but overpriced

The hotel was clean and close to the conference I was attending- as the Conference Center is across the street- but I was delayed an hour plus beyond the check-in time due to the previous evening being sold out, and then I gave my debit card as the card to go on file and they preauthorized over $800 to my account- which they corrected once I brought it to their attention- just not a 5 star hotel and you are paying a 5 star price

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Great location but a little pricey!

At the center of all the action. Close walk to everything, including convention center.

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Right next to convention center

Nice hotel and great service. Easy access to subway and convention center.

Great location for business travelers

The Loews is conveniently located close to the downtown business district and the convention center. It is not too far from the historic area, but you will have to walk several blocks. My room was comfortable and relatively large by downtown hotel standards. The lobby and public spaces are dark and not all that inviting, but the room itself was airy and light. My view of the service is mixed. They said all the right things at check in, but when I asked for a one-hour delay in checking out to prepare for a 2:00 business meeting they refused and weren't all that friendly in doing so. Other than that, for the price, not a bad option.

Not as wonderful as they make it out to be

Stayed on the Concierge level, really there was no "perk" Breakfast was miscoded as 6:30AM to 11:30AM it was over at 10:30 so we missed it. Pool was cold. Water in the room was hot one minute cold the next. Air conditioning was fixed but stopped working in the middle of the night. Parking is $38 a night. Staff was always very nice.

Needs Improvement

I stayed two days. My room was not cleaned the entire stay (No, not even the sheets or towels were changed out). I had dinner in my room the first night and the food was a real disappointment. The food apparently sat waiting to be delivered to my room for an extended period of time as the hot foods were cold and the cold sandwich was hot. The iced tea had melted all of the ice and was very warm. The second day I ate in the restaurant and was very impressed with both service and food quality. At check out, I was double charged for parking and food. When I mentioned the charges, they were reversed. NNot happy with the experience. Jim

nice hotel

The location of the hotel was nice as long as you know how to navigate around and in the city. The room was extremely clean and comfortable to be in. However, there was no site seeing from the windows of my room unless you wanted to see another building.

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Excellent Staff; Good Room; Where's Breakfast?

Great staff, good hotel, good stay. Had difficulty getting breakfast within a reasonable distance, despite the Reading Terminal market being nearby. Starbucks across the street was out of everything by the time I got there, and the line was literally out-the-door.

OUTSTANDING SERVICE AND ROOM !!

The staff and Room was wonderful !! Very accomodating! Would stay again an again...