The Ritz-Carlton, New Orleans

Standard Ritz experience

High quality Hotel

needs a little improvement

2 light bulbs were out the 2 days we were in the room.the maid service should have reported this to be fixed right away.

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Best in NO

Best hotel in NO. Very quiet room.

Hotel was great, valet service was a disaster

The valet service misplaced my car keys and spent over an hour trying to find them at 5am on a Sunday morning. At one point they brought me another guest car and argued with me that it was mine. I was in town for a major athletic event and had to be at the race sight by 6am on a Sunday or risk disqualification from the event. I was forced to get a ride to the event from another hotel guest that I had never met before while my friend stayed behind waiting on my car. I was not the only guest that had this same issue, eventually guest waiting on their cars pushed the hotel staff out of the way and started searching for their keys and cars on their own. The hotel only allows valet service for your car and charges $36 a day, they need to provide quality service for that price.

Less than perfect.

The hotel is in a great location two blocks from Bourbon street. Very friendly staff and good service. The problem was there was no power or hot water for several hours. The entire half of the French quarters was without power. Besides the power issue, the hotel is in an ideal location and allows for easy access to surrounding bars and restaurants.

Improved

We have stayed at the Ritz Carlton in New Orleans several times during Mardi Gras. After the storm and post-storm restoration the hotel looked great but did not have enough staff to give the service that we are accustomed to there. This time everything was like it used to be, if not better. We thoroughly enjoyed our visit.

Top Shelf Accommodation

I had an outstanding experience while staying here. Everything was up to par, despite the busy weekend before Mardi Gras. Room service was prompt, as was the response to my request for extra towels. The location is great, because you walk out the front door and hit the French quarter right behind the building. I enjoyed arriving here by car, because at the Ritz you can turn off of the street right into the valet area, as opposed to pulling up at the curb of a street crowded with traffic. I highly recommend this hotel, it's definitely worth the price.

LOVE IT!!!!!!!

Luxury and comfort my husband and I got a great deal threw hotels.com with free valet parking and free breakfast we also took advantage of the Ritz Spa and it was Amazing. Hotel staff extremely nice, great location, one block from Burbon st and the french Quarter. We just Love it.

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Great room for the money

Only things I would change would be as follows: Use a 4 cup or bigger coffee maker. I do not like the inconvenience of having to make single cups of coffee that do not taste nearly as good as your regular coffee. I would add more towels to the room bath. When you experience the french quarter you end up taking showers twice a day. Not sufficient towels for two people. Price of internet use of $12.50 per day is too much. This should be free. Breakfast prices are always too much. I know this is same as many other hotels, but why not have a special of eggs and bacon, toast for $6.00 per person and not $14.00 or more. Otherwise we had a great time.

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